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5813 Lease Ln, Raleigh, NC, 27617, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Parker from Jim Hinson Pools, LLC has been such a great help! We recently purchased a home with a pool installed by this company, and as new pool owners, we had numerous questions. Parker kindly came out to address our concerns and quickly identified an issue with the salt cell, which he promptly resolved. Additionally, I reached out to him with a few more pool-related questions, and without hesitation, he researched the topics and provided well-informed solutions and suggestions. Jim Hinson Pools not only creates beautiful ... read more
We’re so grateful for our beautiful pool. While the project took a little longer than expected, every trade that came out worked with care and did a truly wonderful job. A few details needed an extra pass or two, but the team was always patient, supportive, and committed to making sure everything was done right. Parker, our service provider, has been especially helpful and great to work with throughout the process. We appreciate their follow-through and dedication, and we’re thrilled with the final result.
EDIT: since the week I posted this we have received personal communication back from Mr. Smith, who was appropriately apologetic. We've also been assigned a new project manager who seems committed to daily updates and has initiated progress on several of our outstanding items. I will update the stars and body of this review over the next few weeks pending the resolution of the project. --------------------------------------------- I see a lot of good reviews here, but we are in the middle of a project with Jim Hinson pools a... read more
We had our pool installed just recently and can't say enough about how pleasurable our experience with Jim Hinson Pools was! From start to finish, beginning with the design phase right through filling the pool, Parker and the Jim Hinson team were absolutely amazing to work with. The professionalism, attention to detail and willingness to go above and beyond to make sure we were satisfied with our pool was unmatched. Every question was answered, every phone call returned and no detail was too small to have addressed. I ... read more
I want to be clear that this 5 star review is specifically for our project manager Kyla… Our pool build with Jim Hinson pools was challenging and there were many issues along the way. Many of these issues were a result of insufficient planning with the design and early on we were concerned the build would not go through and we considered cancelling. We met Kyla the day they came out to mark for the dig and she seemed to quickly detect that there were some planning issues and many “unknowns”. She seemed quite knowledgeabl... read more
Jim Hinson Pools has a 4.8 star rating with 50 reviews.
Jim Hinson Pools is open now. It will close at 6:00 p.m.