Joe Myers Mazda Service

Apoorva Mahatme 

on Google

2 months ago

Booked a 4:20 PM appointment for servicing m, showed up on time, and was told they couldn’t take my car because technicians leave at 5. This makes absolutely no sense—why give me that time slot if you can’t actually service the car? To make matters worse, no one bothered to call me to inform me or cancel the appointment ahead of time. I wasted my time and effort driving there for nothing. Very poor scheduling and complete lack of customer consideration. 

Keith Isenberg 

on Google

6 months ago

I purchased a new vehicle from Joe Myers Mazda in 2024. The experience was acceptable but could have been better. The criticism I have is the service department. I scheduled service for 2 recalls and added an oil change. I used their website and requested a courtesy vehicle. This was done well in advance. Upon arrival I was told they did not have a courtesy vehicle but of course it would only take 1.5 hours ( not sure I believe that ). And so I guess I was supposed to sit and wait at the dealership. OK, so why do they bother... read more

Elsye Lee 

on Google

10 months ago

I recently purchased a set of four tires from Joe Myers and was charged $109 for a 4-wheel alignment. I later discovered that Jeff Haas Mazda offers a free 4-wheel alignment with the purchase of a set of four tires. This disparity in pricing left me feeling scammed, as I believe a similar offer should have been available. Additionally, during my oil change, I was charged $80.99, plus an unexpected $41.84 disposal fee. This fee is not something I’ve encountered at other dealerships. For instance, Jeff Haas Mazda offers an all... read more

Deanna Sutton-Wilke 

on Google

3 years ago

I am at the service center at the Joe Myers Mazda. I had an appointment to get my oil changed. After they took my car back a gentleman came to me and said that the service manager refused to change my oil because when I was there last visit I wrote that I received sub-standard service. I explained that that was correct but I was willing to give them a second chance. Instead of trying to redeem themselves, the gentleman told me that they were trying to raise their score. He then said he really wanted to work on my car but cou... read more

Colby Ross II 

on Google

5 years ago

I have regularly visited this repair shop for the last 12 years. The experience has been good enough that I come back for all my maintenance while I have lived nearby (a steady 3+ star experience). However, just this week I had a check engine light that needed diagnoses and some repairs. The overall experience was the best I have had with any car repairs ever before. As a "Mazda driver" I expect consistent slightly above average service with slightly below average prices (I am interested in value), but I feel that I had ... read more