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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
I had gift cards to use so I was treating some friends to a very nice lunch and we were all getting together for the first time since my husband passed away a few months ago and everyone got their beverages and I had ordered my Chardonnay and Waited and waited Only to have the server return when the other four people have have finished their drinks to say that there was no Chardonnay by the glass. I asked if they could open another type of Chardonnay so I could have one glass of wine and they said no so everyone enjoyed the... read more
Business response:
Hi Christina, Thank you for taking the time to leave us a review. I'm so sorry to hear that we missed the mark on such an important outing with friends. I would love the opportunity to connect with you further and get more details on how we can provide a better experience for our guests. Please feel free to reach out at mbliss@joeyrestaurants.co m. I look forward to hearing from you and I am truly sorry for your loss. Kindly, Melissa | Assistant General Manager
Seated right away and greeted by several staff. Our server wasn't the smartest and got easily confused. Good was good. Arrived hot and fresh. There was a mouse on the patio which was very disconcerting. No one seemed to care. Definitely not a menu I'd be likely to come back for.
Business response:
Hi Raven, I am happy to hear that multiple staff members engaged with your table. We strive to always have team service at the Joey Restaurant Group. We unfortunately can not control mice outside but we have a regular company that keeps us up to code. Thank you very much for the review.
After sitting there for a 1/2 hour thankfully another server noticed we hadn’t been helped and came over to take our drink order and later our food order. Not sure what happened to our server.
Business response:
Hello Opentable, Thank you for choosing JOEY for your experience and taking the time to leave your review. We would love to discuss your feedback further, as it helps us improve our service standards and provide a better experience for our guests. Please email us at mbliss@joeyrestaurants.co m at your earliest convenience. We look forward to hearing from you soon, The JOEY Restaurant Team
Met with long time friends from Paris. Chose Joeys for the gluten-free options. Good meal over all, especially the lettuce leaf appy w spicy shrimp. Place was busy so, by the time our server got back to us we had decided agsinst ordering wine. Noise level was extreme for me(I wear hearing aids) making conversation difficult. My throat ached the next day from shouting to make myself heard.
Business response:
Hi Rick, Thank you for taking the time to leave your review! We rely on reviews like yours to keep raising our standards. I can understand that a noisy environment might have been challenging. We don't typically make reservations but given your circumstance I would be happy to make an exception. The patio would likely be a quieter environment.If you would like to make a reservation, please email me at mbliss@joeyrestaurants.co m. Melissa Bliss Assistant General Manager
Took two clients to lunch and was really disappointed with two of the three meals - the Cobb Salad and the Curry Shrimp dishes were not like they once were back before 2020, the last time I had dined with clients. the salad was flat on the plate, with almost no chicken, one tiny little egg cut up - even my client commented across the table - then her curry arrived and it was like soup - almost no noodles, and the shrimp were TINY and very few to boot. totally disappointed since I love the proximity to my office, my client... read more
Business response:
Hi Joannec , Thank you for taking the time to leave a review. We would love the opportunity to provide a better experience for your next visit. If you could email us at mbliss@joeyrestaurants.co m at your convenience, we would greatly appreciate your feedback. We look forward to hearing from you soon, The JOEY Restaurant Team
The burger was not that great and the noise level was so loud you could not have a conversation.
Business response:
Hi footlady, Thank you for taking the time to leave us a review. I'm so sorry to hear that we missed the mark with your experience. I would love the opportunity to connect with you further and get more details on how we can provide a better experience for our guests. Please feel free to reach out at mbliss@joeyrestaurants.co m. I look forward to hearing from you. Kindly, Melissa | Assistant General Manager
Food was outstanding however pretty expensive especially for students.
Business response:
Hi Bethany, Thank you for taking the time to leave us a rating. I am glad you enjoyed the food and your feedback is important to us. Melissa(JOEY Manager)
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 14,147 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.