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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
JOEY Restaurants has failed animals and needs to ban the worst practices inflicted on chickens by adopting the Better Chicken Commitment!
The hostess was so rude, she dismissed us to the bar/casual side. We watched her walk the previous customers over and with us she literally waved her hand as if we weren’t even worth her time. We also stood there for 10 minutes before she acknowledged us.
Business response:
Hello Jag, thank you for taking the time to leave us a review. I am extremely disappointed to hear that the experience you had was not to the standard we pride ourselves on. I would love to connect with you further and discuss the missings and take the time to apologize. Please reach out to me at dhochstein@joeyrestaurants.com. I truly hope to hear from you soon. Sincerely, Darnell Hochstein General Manager JOEY Burrard
I posted a review direct on the website. Visited tonight and so disappointed. Food is gorgeous, restaurant atmosphere is great, how sad that service is none existent. Felt like we had to beg to get a drink. Server had zero personality, no social skills and great at never checking on her tables. As we paid, she stood in silence. I sadly gave just a 10% tip and then immediately felt even that wasn’t warranted as she stood there in silence, never said thank you, never said goodbye never said a word! And the young girl who I a... read more
Business response:
Hello Tracey Thank you for sharing your feedback with us, I know you and Britt connected about what went wrong in this experience but I also wanted to make sure if you are in town this Summer that you know we would love to set up a reservation for you and ensure you have a great visit! My email is jcera@joeyrestaurants.com, I hope to hear from you. Sincerely, Jesse GM JOEY Burrard
Was seated for 15 minutes and not acknowledged what so ever. Usually one of our go to spots.
Business response:
Hello Jaime, I am disappointed to hear that your experience was not to the standard we pride ourselves on and know we are capable of providing. I would love the opportunity to connect with your further and personally apologize and rectify your experience. Please email me at jcera@joeyrestaurants.com. I truly hope to hear from you soon Jaime. Sincerely, Jesse Cera General Manager JOEY Burrard
Once again, disrespecting their residential neighbours Joey's engages in construction and maintenance after hours. So 6:20am was the time I woken up to screetching drills and hammering coming through my walls. Hey, at least it wasn't 2am like the last time. I'd love to share the pic of the wide open doors, and trades van parked out front - but i can't post on here. I've sent it to the city instead. Way to be a great neighbour!!
Business response:
Hello Colin, thank you for reaching out and I am sorry to hear that this was the experience you had this morning. I would love the opportunity to connect with your further and personally apologize. Please reach out to me at jcera@joeyrestaurants.com and let me know the best way and time to contact you. I truly hope to hear from you soon Colin, Sincerely, Jesse Cera General Manager JOEY Burrard
WORST service here - do not go!!!
Business response:
Hello Shelby I was disappointed to see how terrible your experience was. My email is jcera@joeyrestaurants.com I am hoping we can connect as soon as you are able to, I would love to know what went wrong and do everything we can to fix it for you. I look forward to hearing from you. Regards Jesse GM JOEY Burrard
The food was amazing but the service was terrible. Our server jaeden had an attitude the whole time... defienetly not a people person. we love joeys but we won't come back to this location again.
The food was amazing but the service was terrible. Our server jaeden had an attitude the whole time... defienetly not a people person. we love joeys but we won't come back to this location again.
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.6 star rating with 10,258 reviews.
When is JOEY Burrard open?
JOEY Burrard is open now. It will close tomorrow at 1:00 a.m.