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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Our server was named Alicia or something like that and she honestly wasn’t very helpful or nice. I was there with my friends for my birthday which I had noted in the reservation and she didn’t even ask or do anything special. And I’ve been to this location before with friends for their birthdays so I know how it’s supposed to be and usually the service is great but this time just wasn’t.
Business response:
Thank you for sharing your feedback, and I’m truly sorry that your birthday experience didn’t meet expectations. We always strive to make special occasions memorable, and I regret that we missed the mark this time. Your experience is not reflective of the level of service we aim to provide. I’ll be sure to share your comments with our team to ensure we do better moving forward. We’d love the opportunity to make it up to you in the future. Roshni Verma OFFICE MANAGER - JOEY BURRARD
It was incredibly loud and we had to share our table with another couple. Food and drinks were okay, certainly not worth what they charge
Overall, mid. Nothing special on the menu. Disappointed with the beverage menu being largely not Canadian/BC, given all the local options.
Downtown location, Our server was great. We were a party of 3, ordered a few appies, taking our time before a show. Ordered dinner and drinks . Drinks were great. Our dinners came less than 6 minutes after ordering, the burgers were room temp and the fries were cold. Sent back the fries , ate the tepid burgers. They were good about it but obviously our meals were cooked before we ordered or they would have been hot upon arrival. Busy Saturday night. Normally love Joey! Won't stop me from going to my usual Joey Restaurant in ... read more
Business response:
We're concerned to hear about your experience at JOEY Burrard. Please feel free to reach out to us at (604) 683-5639 to discuss this further.
Not organized, very crowded. Services was just ok. Asked for share plate, had to ask again … over all place felt hectic and non relaxing at the same time the energy was not uplifting… they were trying and were pleasant… can’t put my finger on it, but won’t be going back!
Terrible service, good food and nice ambience in the bar area.
When we arrived the restraunt was failry empty. I ave the hostes if we could possibly be seated at a booth. She denied my request because the booths were reserved for larger parties. I ordered my steak medium rare (pink no purple). My steak came very rare. I sent it back and by the time I received my steak back my wife was already finished with her meal. We ordered another round of drinks prior to returning my steak and never received the drinks. I asked our waitress about the drink and she said that she was sorry that the b... read more
The hostess was unfriendly and so was our waitress. The restaurant was freezing so we had to keep out coats on. Nobody mentioned happy hour. It was like we were a nuisance just being there. Our food was cold and took awhile. Not exactly a comfy place on a rainy day.
Honestly 5 servers came up to is 5 times with incorrect orders. It wasnt a good experience having to turn people awat 5 times!
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 12,078 reviews.
When is JOEY Burrard open?
JOEY Burrard is closed now. It will open at 11:00 a.m.