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JOEY Burrard
- Restaurants
- Vancouver, BC
About this business
Location details
820 Burrard St, Vancouver, Vancouver, BC, V6Z 1X9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to 1:00 a.m. | |
| Wed | 11:00 a.m. to 1:00 a.m. | |
| Thu | 11:00 a.m. to 1:00 a.m. | |
| Fri | 11:00 a.m. to 2:00 a.m. | |
| Sat | 11:00 a.m. to 2:00 a.m. | |
| Sun | 11:00 a.m. to 1:00 a.m. |
Unfortunately I had a poor experience here due to the staff at this location. Upon entering, the hostess did not make eye contact with me once and was whispering something and looking down. I had no idea what she was saying. I'm assuming something about my table? She then walked away so I assumed that meant follow her but again had no idea as I could not hear a word she was saying and I was unsure if she even spoke. At our table we had average service, average food, and above average prices. Everything was okay until after p... read more
We waited over 30 minutes for wine to arrive. Apparently only their managers could open a bottle of wine at the table and only two managers were on staff. Our server didn’t know what a decanter is. Food arrived and looked beautiful but my steak was well done when I ordered medium rare. I showed the server who agreed that it looked well done. She apologized and took it back but then came back to relay a message from the kitchen that the shed stands by it being medium rare but because it was an end piece the medium rareness wa... read more
Price points for beer and alcohol are sub standard. Serve pints already
I had gift cards to use. Otherwise, I would never go to Joey's. The drinks are too expensive and they don't "do" 3-ounce martinis. Food was alright though. Happy hour food prices may not be exorbitant, but still not enough value to bring me back. For this kind of money, I would go one step up to Fortes or Blue Water. As it is, I'll go a quarter step down to the Keg!
Sept12 Anniversary
Business response:
Hello there, Thank you for reviewing us. I am sorry to see that your experience left something to be desired. If you would like to discuss your visit further, Regards, Darnell General Manager JOEY Burrard
I used to come to this location a lot for events, birthdays, and dates but in all honesty my experience has been going down more and more every time I come in. Generally I make a reso in advance so it’s not too hard to get a table so we promptly got sat in the lounge when we came in. My boyfriend and I shared the lobster ravioli, a side of crispy mash, salmon sushi, and the pesto shrimp flatbread. The food was just decent, which was a let down because we were looking forward to coming back for our favourite dish being the ra... read more
Business response:
Hi, Thank you for taking the time to review us. I'm sorry to hear your experience was not a good one. We take feedback such as yours very seriously and strive to always get it right for our guests the first time. I'd like to connect with you to discuss if you'd be open to coming back and giving us another chance. My email is dhochstein@joeyrestaurantscom I hope to hear from you! Regards, Darnell General Manager JOEY Burrard
The good andar service wrre good. However it das expensive.
I was very disappointed with our whole experience. We always went to Joeys on broadway and always always had the lobster cream ravioli with prawns. It was also my birthday which the restaurant was told about. First No One wished my a happy birthday and no dessert comped and they changed the recipe of my dish and so I was not a happy birthday girl. Our service was okay, the server was very nice but we hardly ever saw her and she didn’t really seem interested. Overall not a place we will go back to.
Bad service even though restaurant was not busy.
Frequently asked questions about JOEY Burrard
How is JOEY Burrard rated?
JOEY Burrard has a 4.7 star rating with 12,078 reviews.
When is JOEY Burrard open?
JOEY Burrard is closed now. It will open at 11:00 a.m.