John Owens Services, Inc.

Loretta Lieberman 

on Google

2 months ago

My experience was great from start to finish. I got multiple bids and chose John Owens because of their fair pricing, their knowledge, and the way they treated me from the very beginning. Even the office staff was so helpful when it was time for me to sign contracts and set up appointments. They installed both a new furnace and water heater for us on the same day and it was seamless. Every John Owen’s employee I met was so professional, knowledgeable, and courteous. I will definitely use them again. 

Gail Lester 

on Google

3 months ago

I'd been considering a heat pump for several years and John Owens was the first place I called after receiving a mailer from them about energy rebates for this big investment. Scheduling was smooth, and their representative was so friendly and knowledgeable, explaining what was needed and how the system would work in my home. He or another staff person was always ready to answer my questions, without pressuring me. Their bid came in good time, along with explanations to it. I am very impressed by John Owen Services. 

Dennis Wong 

on Google

2 months ago

I’ve been measured in my thoughts about my experience so waited 2 weeks before reviewing. I expected to pay more for quick repair of water heater pilot light. Thermocouple failed night before and was able to get service by noon. Plumber was hesitant to only repair just pilot without removing control. Water heater is 22 years old and deemed at “end of life”. By touching control there would be no guarantee that replacement would leak. Sensing this was going down expensive path. I insisted a reasonable approach on only pilot th... read more

Mike Albert 

on Google

3 weeks ago

Had one year 24/7 water heater inspection that is part of the purchase. Had been extremely impressed with John Owen's when choosing them a year ago. Similarly, their quality of service for the inspection and decalcification process was 5 stars: 1) reminded day before as well as morning of arrival when the tech would be there; 2) Luvet was very professional as far as explaining the entire process; and also was quite patient when I asked questions and then he explained things in an easy-to-understand manner. If you need a n... read more

Mitch Cohen 

on Google

3 weeks ago

called John Owen for a leaky pipe. I waited 5 days for my appointment and took off work to meet the technician. The guy looked at my leaky pipe and said "you need a plumber". I said, "yep, that's why I called you guys".I had explained my issue in detail to the dispatch. He explained he was an HVAC guy, and the next plumber would not be available for another 5 days. I called Small Job Plumbing and got it fixed that day. Very disappointing. Betting this review will be gone in a day.