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John Owens Services, Inc.
- Heating & Air Conditioning/HVAC
- San Rafael, CA
About this business
Location details
4380 Redwood Hwy, Suite A8, San Rafael, CA, 94903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cody was very friendly, and did a great job of presenting me with all of the options for an air heat pump to help me choose one of them, and then he helped me a lot after it had been installed with some questions that I had. And Jose (who was also very friendly) and his various helpers did a great job of installing the whole system over the course of several days. They made a very friendly and very competent team.
Great customer service and professional. They were on-time, identified the issue fast with my water heater. Unfortunately it needed a replacement than a fix. Quote was provided but i ended up going with another company as the quote was quite high. However, they do offer a quote match for apples-to-apples line items. I didn't know that before i proceeded with another company. Either way, great people and will recommend and will recommend a quote match if you would like to move forward with John Owens.
⸻ ⭐️ Review of John Owens Heating & Air Conditioning (Petaluma) I recently had a very disappointing experience with John Owens Heating & Air Conditioning in Petaluma. I have a new home that required a full installation of air-conditioning equipment, a new hot water heater, and a new furnace. At the outset, the experience was excellent. The salesman was prompt, courteous, knowledgeable, and professional. Both my contractor and I were impressed. He assessed our needs carefully and provided a bid that—while high—seemed justi... read more
I was putting a gas fireplace insert into my existing fireplace and asked John Owens Services for a quote to run the gas line. I subsequently agreed to their quote. After multiple discussions with the plumber regarding where the gas line should come into the box and 2 weeks later i was informed that the quote only covered the gas line TO the outside and not into the firebox and there would be an additional charge. When I asked how they thought the gas line would get into the firebox they suggested the fireplace company usual... read more
Second time in 2 months I've used them. They ran late for my scheduled service window and called to let me know which I appreciated. Once they arrived they quickly identified the problem, consulted me about recommended solution and got my approval before proceeding. Went into house and verified heat was coming out in the vents. Quick and efficient service. Would recommend and will use again when the need arises.
Frequently asked questions about John Owens Services, Inc.
How is John Owens Services, Inc. rated?
John Owens Services, Inc. has a 4.8 star rating with 588 reviews.
When is John Owens Services, Inc. open?
John Owens Services, Inc. is open now. It will close at 5:30 p.m.