John Owens Services, Inc.

Dennis Wong 

on Google

6 days ago

I’ve been measured in my thoughts about my experience so waited 2 weeks before reviewing. I expected to pay more for quick repair of water heater pilot light. Thermocouple failed night before and was able to get service by noon. Plumber was hesitant to only repair just pilot without removing control. Water heater is 22 years old and deemed at “end of life”. By touching control there would be no guarantee that replacement would leak. Sensing this was going down expensive path. I insisted a reasonable approach on only pilot th... read more

Gail Lester 

on Google

3 weeks ago

I'd been considering a heat pump for several years and John Owens was the first place I called after receiving a mailer from them about energy rebates for this big investment. Scheduling was smooth, and their representative was so friendly and knowledgeable, explaining what was needed and how the system would work in my home. He or another staff person was always ready to answer my questions, without pressuring me. Their bid came in good time, along with explanations to it. I am very impressed by John Owen Services. 

Cheryl Spence 

on Google

3 months ago

I just had the BEST customer service experience and service! My heat abruptly stopped working (very hard on me and my cats!). I called multiple vendors, all who could understandably not come out on the same day. When I called John Owens Services, their dispatcher was so kind to understand my predicament and somehow, she arranged for a serviceman to come same day! Special thank you to David, who arrived and quickly diagnosed the problem. The fix required a part and instead of scheduling the repair for a later date, David was ... read more

Ellen Meredith 

on Google

4 months ago

John Owens Services is wonderful to do business with. They communicate clearly, show up when promised, do an excellent job, and go the extra mile, attending to even small details. We have had them replace our furnace and water heater with electric and replace a toilet and repair a shower. All this work went smoothly for reasonable prices. 

Danielle Colombo 

on Google

a month ago

Alex was excellent & thoughtfully answered all my questions with clarity and expertise, while also putting together multiple options in a quote to meet my different concerns and needs. I look forward to having my work done. I would definitely recommend John Owens and Alex to anyone asking.