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7200 Peach St, Erie, PA, 16509, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Came to the store at opening looked around knew what I was looking for. Looking to purchase a swivel accent chair. Tried several of them out and I mean several. Finally found one that is a swivel rocke at a very good price. I waited and waited and the entire time of being in the store not ONE person greeted me or asked if they could help me. Finally a representative came and asked if I needed help and then the rest of the time was very pleasant
Business response:
Hello Valerie, we appreciate your feedback and the opportunity to address any of your concerns. A service level that exceeds expectations is our goal. We apologize if our service was marginal. Please email us at customerinquiry@johnv.com or call us at (814)-868-7140 so that we can address your personal concerns. Thank you, John V. Schultz Furniture team
Quick and painless couch buying experience
Business response:
Hi Brett, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
The sales girl was awesome! Found everything I was looking for quickly and efficiently.
Business response:
Hello Donald, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at John V. Schultz. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Patrick was the best! Super knowledgeable and not pushy in the least.
Business response:
Hello Cheryl Ore, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
The salesperson, Lloyd, was extremely helpful and provided outstanding service!
Business response:
Hi Jason, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Thank you very much
Business response:
Hi Rakan Nezar Zahra , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
We were very happy with Mr. Fry. Very nice & didn’t pressure us. We have more furniture to purchase in the future. Thank you
Business response:
Hello Kathleen, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at John V. Schultz. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Your salesman was very professional and very pleasant to work with.
Business response:
Hello Dennis Perry, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Oliver went above and beyond to be helpful but not pushy in anyway. He made the experience easy. And as always we like the products you sell.
Business response:
Hi Shawn, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Excellent pricing excellent service. My sales representative was very knowledgeable very helpful and even went above and beyond and help me carry things to my car. He was amazing and excellent thank you
Business response:
Hi Tracy Gebhardt , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
John V. Schultz Furniture & Mattress has a 4.6 star rating with 3,347 reviews.
John V. Schultz Furniture & Mattress is closed now. It will open tomorrow at 10:00 a.m.