This profile has been claimed by the business owner or representative.
7200 Peach St, Erie, PA, 16509, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
The salesperson (ringo-I think) was helpful and professional.
Business response:
Hi James, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Very pleasant and knowledgeable salesperson. Attentive and answered all of our questions completely.
Business response:
Hello Lucinda Maurer, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Oliver was a fantastic sales associate. Very professional
Business response:
Hi Joe, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Oliver took the time to review everything from posture on mattress (purchased) to care
Business response:
Hi Rex Sean Leonard , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
Great selection. Helpful staff. Offered great discounts.. We usually get our furniture here!!!
Business response:
Hello William, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at John V. Schultz. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Jeffery approached us. Gave us his card and said if we needed any help to let him know. Very pleasant young man. Ended up buying a clearance item and may purchase other items. He carried out the purchase. A+
Business response:
Hello Randall Johnson, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Our associate was personable, knowledgeable, and never hovered or pressured.
Business response:
Hi Tim, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Your salesman, Jeffrey Clapper, was great but your $199 delivery charge to deliver a loveseat 17 miles was quite a shock.👎 That charge cost us 2/3 of our sales price savings… Way too high delivery cost in my opinion.
Business response:
Hello Kathryn, we appreciate your feedback and the opportunity to address any of your concerns. A service level that exceeds expectations is our goal. We apologize if our service was marginal. Please email us at customerinquiry@johnv.com or call us at (814)-868-7140 so that we can address your personal concerns. Thank you, John V. Schultz Furniture team
By far the best experience I've ever had thanks to Oliver. The most professional and kind hearted soul he was, helped me find exactly what I was looking for. Today we ended up purchasing another set besides what I picked out for myself. We'll definitely be back in the near future and hopefully Oliver will still be there to assist us with our future purchase. Thank you John V. Schultz and a huge Thank you to Oliver.
Business response:
Hello Linda Heinonen, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Awesome service.
Business response:
Hi Duane, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
John V. Schultz Furniture & Mattress has a 4.6 star rating with 3,347 reviews.
John V. Schultz Furniture & Mattress is closed now. It will open at 11:00 a.m.