This profile has been claimed by the business owner or representative.
7200 Peach St, Erie, PA, 16509, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Came to the store at opening looked around knew what I was looking for. Looking to purchase a swivel accent chair. Tried several of them out and I mean several. Finally found one that is a swivel rocke at a very good price. I waited and waited and the entire time of being in the store not ONE person greeted me or asked if they could help me. Finally a representative came and asked if I needed help and then the rest of the time was very pleasant
Business response:
Hello Valerie, we appreciate your feedback and the opportunity to address any of your concerns. A service level that exceeds expectations is our goal. We apologize if our service was marginal. Please email us at customerinquiry@johnv.com or call us at (814)-868-7140 so that we can address your personal concerns. Thank you, John V. Schultz Furniture team
Jamie knew exactly what mattress I needed.
Business response:
Hi Victoria Brogdon , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
Great customer service! Justin and Sam made it fun and everything was completed while sitting on the sectional I was there to purchase.
Business response:
Hello Amy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at John V. Schultz. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Great very helpful!!
Business response:
Hello Sue Birkmire, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Came in to browse, Brian met me at the door, showed me the items I was looking for but wasn’t pushy while I shopped. Was very knowledgeable about the furniture that I chose and patiently listened to my concerns. Ended up with a great selection, can’t wait to see it in my living room. I’ll definitely be back!
Business response:
Hi Janelle, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Great salesman enjoyed working with him 😎😎😎
Business response:
Hi Paul Adams , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
It was very nice driendly
Business response:
Hello Joy, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will be happy to receive good feedback. Customer experience and satisfaction are a top priority for us here at John V. Schultz. Your review is a testament to their hard work. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Lloyd staples was very pleasant and knowledgeable
Business response:
Hello Keith Patton, we are so glad that our team made your experience a great one. Thank you for the awesome review! We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you, John V. Schultz Furniture team
Very happy with the ease of my mattress purchase. Dewitt was a pleasure to work with! He is a true professional and knows what customer service really means. I wouldn’t hesitate to return for all my furniture needs.
Business response:
Hi Natilie, thank you very much for sharing your experience while shopping with us. Your feedback provides inspiration to our team to continue providing exceptional service. We look forward to seeing you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank You John V. Schultz Furniture team
Chris Bores is the nicest man and a great sales person it was like speaking with an old friend.
Business response:
Hi Tawnya Gibas , we are happy that our service has met and possibly exceeded your expectations. Thank you very much for sharing your experience. We share these reviews with our team internally and appreciate the trust you put in our family-owned brand. We hope to see you again soon. If there is anything we can do to assist you, please email us at customerinquiry@johnv.com or call us at (814)-868-7140. Thank you John V. Schultz Furniture team
John V. Schultz Furniture & Mattress has a 4.6 star rating with 3,347 reviews.
John V. Schultz Furniture & Mattress is closed now. It will open at 10:00 a.m.