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JW Pierson: A history of stellar service JW Pierson has been taking care of families in northern New Jersey for more than 100 years. That’s not a typo. We’re one of the longest-standing businesses of any kind in the area. Whether you live in Montclair or Maplewood, Clifton or Bayonne, or anywhere in between, we are familiar with your neighborhood and homes. We’ve thrived for this long by giving our customers the best in fuel delivery and pricing, as well as innovative and reliable heating, cooling and comfort equipment.
144 Midland Ave, East Orange, NJ, 07017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
JW Pierson has serviced our furnace/oil heat for 14 years, and their service and customer service personnel are very courteous and helpful.
Business response:
Thank you for recommending us, Lauren!
I been a customer for the last 6 years. Their customer service is excellent.
Business response:
Thank you!
Fast response, attentive to my needs. They just recommended a new furnace to replace my 45 year old monster and installed it. Payback should be 2-3 years. I hope. Nice bunch of people.
Business response:
Thank you!
Great people, great company. Prompt oil delivery. Had them put a new boiler in too. Great work. Very satisfied.
I have been a customer for 40 years with Pierson all the delivery and repair staff are excellent and the office staff has been always super helpful. Highly recommend this company. A true 5.
Business response:
Thank you so much !
Huge shout-out to two amazing employees! Had such a super-customer service experience with your company and have to share! Our AC stopped working during this awful humid heat-wave and, of course, we were stuck at home during this pandemic! Firstly, Julie is a treasure! From the moment she greeted me on the phone she made me feel so special and as if I was her most important customer. She listened to me, and assured me she would personally make sure we were comfortable again asap. And on a side-note, she asked me to be su... read more
my dad is 94 ,I called to tell them that I wasn't sure he could wait for the delivery the next morning, they came out with a truck and gave him 20 gallons to hold him over until the next day. very happy with the service.
Business response:
I understand that our general manager has reached out to you to address and rectify your complaint. Please advise if this is not the case, or that your problem has not been addressed.
Great company to deal with. Top notch customer service. Fast service when it comes oil delivery and repairs. They really care about their customers
Business response:
Thank you for the recommendation. We try our best!
My parents had used J.W. Pierson for years, so after I had a bad experience with a different company, I reached out, but thought they didn't service my area. Lucky me...they do. Service Tech, Carlos R was awesome! Very professional, and made sure everything was clean after taking care of the repair. Thank you!
J.W. Pierson has a 4.9 star rating with 154 reviews.
J.W. Pierson is closed now. It will open on Monday at 8:00 a.m.