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Kenny Kent Toyota Service
- Auto Repair
- Evansville, IN
About this business
Location details
5600 Division St, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
Asked to talk to my service tech briefly when he got back from lunch about the extent of my power steering fluid leak and condition of the fluid but Chris wasn't having it.Said he could tell me anything I need to know even if he didn't have first hand information about the leak.Will not be working with Chris again.Would not go back at all but just ordered a new car from there.May have to drive Uebelor Toyota in Jasper.
Work on the vehicles is fine. However, customer service needs work. I usually take my Toyotas there while I'm getting the free services and once those stop, switch to somewhere cheaper and more convenient. I've never been super impressed with their customer service so have zero customer loyalty feelings towards them. I have also had to try and call in to get simple questions answered and get hung up on more than a few times. One day I just called to see if they had any cancellations I could squeeze into. Not a hard question... read more
The work on the vehicles is very good, but the people who communicate with customers need to improve.
Kenny Kent services are questionable in my opinion. Bought a 2022 Avalon xle (premium price). Inspection Sheet showed no issues with car. At 2nd oil change blew off left front tire noise issue as no problem (employee not allowed to drive car to listen). Inspection 6 months after purchase recommended new tires, new brakes. Got a question-save it. Always pass buck to someone else as they are „“just in sales“ „““that’s what our service guys say“. Find a good mechanic-KK service not recommended and their pricing is well above re... read more
Ripped my papaw off, changed the oil and after they changed it it was still a quart low, they held it for months because they had to "back order" a part, when really they just didn't want to work on it, claimed the vehicle was too rusty to work on which is BS I've seen and helped take it apart before and wasn't rusted out. Over charged for spark plugs change. They basically charged him almost a thousand dollars just to change the oil and spark plugs when it was supposed to be a thousand to do alot more than that amd they lie... read more
Frequently asked questions about Kenny Kent Toyota Service
How is Kenny Kent Toyota Service rated?
Kenny Kent Toyota Service has a 2.9 star rating with 22 reviews.
When is Kenny Kent Toyota Service open?
Kenny Kent Toyota Service is open now. It will close at 7:00 p.m.