This profile has been claimed by the business owner or representative.
Keylock Storage
- Self Storage
- Pendleton, OR
About this business
At Keylock Storage we believe self-storage should be easy. You want to get in, get out, and on your way in a timely manner. We understand that you’re busy. Never fear, easy access comes standard at Keylock Storage in Pendleton, OR.
Location details
1220 Airport Rd, Pendleton, OR, 97801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Being there for three months and our unit is been completely ran through with mice. A lot of stuff has been destroyed a lot of personal stuff. I even talked to the owner about it, and he seem to not care at all didn’t even say a word. This place has a really big mice problem and there is no food in the unit, and still they came in through the roof because it was warm in there. Just sad and I wouldn’t go here.
Big shout out to James who was incredibly helpful and kind when I had a problem with my lock. He went above and beyond to ensure my needs were met! Thank you James! You've earned keylock storage another happy customer! Just moved to the area last month, pre-arranged a storage unit rental prior to seeing the place. Was an easy process with great customer service and reasonable rates. Easy mobile move in process + access that's convenient to *my* schedule and definitely feels like a safe spot to store my shtuff--two thumbs up... read more
I am very disappointed. The customer service was horrible! I spoke to a man named tucker who refused to give me corporates phone or email after charging us a late fee of $25 for $9 insurance that was supposed to be included last Thursday when we paid the deposit for the rental unit. Then told me to look it up myself. He was beyond rude. Seems a bit odd to be charged a late fee when we havent even had it a week. I have left the owner Ronald Osborne a message to contact me.
Very disappointed that I have rented a unit from you guys and not even 2 months later we go there to grab something and the WHOLE UNIT IS COVERD IN MICE I MEAN COVERD 70 PLUSS MICE LIVING IN THERE DESTROYING OUR STUFF. Then tells me I have to pay for a whole another month of rent before I can go in there to take pictures for insurance that’s not right
Been a customer going on a decade. Reasonably priced, clean and sturdy units. Had an issue with my debit card (my mistake), Tucker went above and beyond to quickly spot the problem and get me taken care of. Much appreciated!
Frequently asked questions about Keylock Storage
How is Keylock Storage rated?
Keylock Storage has a 4.9 star rating with 93 reviews.
When is Keylock Storage open?
Keylock Storage is closed now. It will open at 9:00 a.m.