Kimberly Keiser and Associates

what mann 

on Google

6 months ago

Kim helped me be able to recognize parts of myself in conflict, and speak to them without criticism. Her capacity for professional non-judgment, ( a cornerstone trait for any GOOD therapist) is, in my humble opinion, incredible. I’m grateful to have had the opportunity to work with her. I can truly say without her services I wouldn’t have made it through, and learned from, a very dark time in my life. I saw her for several years, with and without insurance, her office was always upfront with what was covered by my insurance... read more

Nathan Lietha 

on Google

a year ago

I went to Kimberly Keisser and Associates for about 2 years with constant issues dealing with billing and they had no answers for me. That unprofessionalism from them was a huge red flag for me. I finally had enough with these constant issues and I decided to leave and pursue therapy elsewhere. After a year of no communication from Kimberly Keisser and Associates I was served a bill via a collections agency. I would never suggest you go to Kimberly Keisser for therapy as their shady billing practices will cause you more stre... read more

Jill Hansen 

on Google

4 years ago

Absolutely awful customer service and little discretion. We were given appointment times available for another counselor, we emailed back and didn't get a response. I emailed asking to confirm the appointment... no response. Then we received a bill for the appointment as a no show. How can you charge that when the counselor doesn't confirm? I have proof. What does Kimberly say? Oh, your ex-husband was told. My ex? An appointment for me made by him? Why not let me know then? Btw... He said he never did that. Why not respond t... read more

Alyssa Johnson 

on Google

3 years ago

This office is one of the most unprofessional businesses I’ve ever dealt with. My son was seeing a counselor there who he really connected with and when we went for his most recent appointment, were advised she no longer worked there. There was no notice provided prior to our appointment, so we were forced to see someone else or pay the fee anyway. The owner seems to only care about money and not helping people. They only accept a handful of insurance plans and charge $180/visit if insurance isn’t accepted. At least there’s ... read more

Rachel D 

on Google

5 years ago

When I called to make my initial appointment I was asked the reason for therapy, which was listed on their website. The person stated the name of the therapist that would be good. When I came for my 1st session the therapist was then asking questions that clearly stated they didnt know the reason for my visit. At my 2nd session the therapist then asked questions that she should have known from my previous session if she was really listening and writing like she seemed to be. I believe I went to 4 sessions total, but it was ... read more