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2820 Princess St, Kingston, ON, K7P 0K3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service or Repair Issues The complaint concerns a preowned ****** Altima Platinum vehicle that my wife and I purchased from the Kingston Kia dealership on December 21, 2024. We have two complaints:1) During the test drive, my wife pointed out to the sales person (Mr. **** ******) that the driver's seat cushion was not heating up. Mr. ****** responded that it just takes time because it is a leather seat. My wife took this response as assurance that the seat heating was functional. However, soon after bringing the car home, we... read more
Business response:
Thank you, BBB.Jan, we appreciate you bringing this to our attention and apologize for the lack of communication youve experienced. We are actively looking into the situation and will have a representative from the location reach out to you directly to help resolve the matter.If you have any questions or concerns in the meantime, please dont hesitate to contact our ************* team at ************** or via email at ***********************************.
Service or Repair Issues Purchased 2018 Dodge Grand Caravan from Kingston Kia (401 auto sales man was *** (now manager)We changed our mind on purchasing but, he was so persistent that it would be tiptop shape we have bad creditNo one else would sell to us we are so lucky to be approved etc We got the van delivered on December 21st, 2023 we didnt go over the van together as my husband had to be at work in 15minutes which *** was aware of and thats probably why he dropped it off at that time.The next day I was at the hospital ... read more
Business response:
Thank you BBB for brining this matter to our attention.*****-**, we are currently looking into this matter for you. We will provide you with an update once we have had a chance to review. Please contact our customer *************** if you have any questions at **************.Thank You,
Kingston Kia has a 4.5 star rating with 948 reviews.
Kingston Kia is closed now. It will open tomorrow at 8:00 a.m.