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Krystal Fowlkes, Counselor
- Counseling & Mental Health
- Wheaton, IL
About this business
Location details
55 E Loop Road, Suite 301, Wheaton, IL, 60189, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am deeply disappointed with the way this counselor handled a situation involving my family. When my teenager, who was angry and upset, made a statement in the heat of the moment, the counselor did not seek clarification or attempt to understand the full context. Instead, she immediately reported our family to DCFS without speaking to us or gathering additional information. This action has caused unnecessary stress and fear within our household. My teenager now feels unsafe seeking counseling, and our family is hesitant to... read more
Business response:
Jordan, we are disappointed to hear about your experience because patient satisfaction is extremely important to us. We take any concerns surrounding our care with seriousness and a great deal of compassion. We would like the opportunity to further investigate your feedback. Can you please contact us at wecare@lifestance.com with your phone number, full name, and location so we can pass along your concerns to the appropriate team? Thank you! -LifeStance Health
Frequently asked questions about Krystal Fowlkes, Counselor
How is Krystal Fowlkes, Counselor rated?
Krystal Fowlkes, Counselor has a 1 star rating with 1 review.
When is Krystal Fowlkes, Counselor open?
Krystal Fowlkes, Counselor is closed now. It will open tomorrow at 9:00 a.m.