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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Exceptional We were very happy with everything. The staff were all super nice. We LOVED the cold water in the lobby.
Business response:
Dear Peggy, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty an... read more
Great location and a lovely get away I wish there had been a microwave or fridge Nice staff and the room was clean and comfortable
Business response:
We are happy to hear that you enjoyed your stay and appreciate the shout out to our staff! Next time you visit, make sure to request a room with a microwave and fridge as we do offer them, they just do not come standard. Thanks for the feedback and hope to see you soon!
Pay to park You should not have to pay to park. Couldnt find any take out places to eat nearby. Food delivery ends at 9pm, other than Dominos. Location was ok for walking to attractions
Business response:
We are glad to hear that you enjoyed our prime location and hope you got to get out and see all the sites! As for parking, we do indeed charge, as do all properties located downtown, however we offer the lowest rate of any hotel in the area. Also, next time you visit, make sure to ask a member of our team for late night take out suggestions. This is Austin and they absolutely do exist and we are always happy to point you in the direction of the best ones. Hope to welcome you again soon!
Good
Excellent
Excellent We arrived two hours before check-in time and our room was already ready to move in. The receptionist was very friendly, all the time, he offered us a cold watter bottle after we came back to the hotel. At the check in he was so friendly and nice, he was doing a small conversation with us and spoke to us several times when we entered the foyer. He asked us also if we are okay with one king size bed or if want two double size beds, so we got an upgrade to two beds, fridge and microwave in our room.
Business response:
Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty and look forwa... read more
Good La actitud de la recepcionista a la hora de llegada.
Business response:
Dear Monica, Esperamos que haya disfrutado su estadía y le agradecemos que se haya tomado el tiempo para brindarnos sus valiosos comentarios. He tomado nota de su preocupación con respecto a su experiencia con un miembro de nuestro equipo de recepción y la he abordado en consecuencia. Su lealtad lo es todo para nosotros y quiero que sepa que nada menos que una interacción cálida y amigable con cualquier miembro de nuestro equipo es totalmente inaceptable. ¡Siempre nos esforzamos por mejorar y elevar la experiencia de nuestro... read more
Excellent El tema parking, a pesar de avisarnos cuando llegamos allí no nos avisaron que podíamos aparcar fuera el fin de semana. La ubicación era magnífica
Business response:
Nos alegra saber que nuestra ubicación privilegiada fue perfecta para usted. En cuanto al estacionamiento, de hecho cobramos, al igual que todas las propiedades del centro, sin embargo, tenemos la tarifa más baja de cualquier hotel en el área. ¡Gracias por ser nuestro invitado y por brindar comentarios sobre su experiencia!
Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.