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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good
Exceptional
Pleasant There was only employee at the front desk at 10:00 at night when we needed to go to bed and get a rollaway and bedding for the pullout sofa which wasn't in the room. This took at least a half hour. When we received the rollaway there was a dirty tissue in it when we unfolded it. Breakfast and location were fine.
Awesome Staff were very friendly and helpful, room was clean and tidy.
Business response:
Dear Krismunro, We are so happy to hear that our staff was able to make a difference in your experience and that you appreciated the cleanliness of your room. Your loyalty is very important to us and we hope to have the opportunity to welcome you again soon! Sincerely, Chad M. Assistant General Manager
So noisy!! Incredibly noisy! Between the noise from the street and the noise from the heater in the room, I did not get 1 good night of sleep. Good breakfast; great location (I could walk to the Convention center)
Very Good
My basic needs were met and the location was excellent to get to the baseball games quickly. I didn’t like the outdoor access to my room. The breakfast service was very limited even as compared to other La Quintas I’ve stayed in previously. I also didn’t like the $25 A DAY parking, plus mandated valet service. I realize that’s an Austin thing to raise revenue but it makes me reconsider coming back to Austin or staying within the city. The entrance always smelled nice from the odorizer but it was a little strong for me!!
Very Good
Excellent The walls were thin so that we could hear our neighbour talking on the phone until 01:30 am Great location
Business response:
Dear Garry, Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. We are sorry that the excess noise you experienced negatively impacted your stay, however, we do hope you enjoyed being in the heart of the action of downtown Austin! It is our goal to not only meet your expectations, but exceed them and it means the world to our entire team that we were able to deliver such an exceptional experience for you. Your loyalty is very important to us so if there is anything that we can do to make your ne... read more
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.