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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excellent
Good The room was smelly, not sure what made the nasty smell but it's probably stall air and cheap cleaning chemicals. Location, staff, big and equipped room.
Business response:
Dear Anton, We appreciate you taking the time to rate your experience at La Quinta Austin Capitol. Despite the obvious challenges of maintaining an older property, we do the best we can to ensure that you have the most exceptional stay possible and are happy to hear that our staff was able to make a difference in your experience. Sincerely, Chad M. Assistant General Manager
Good Petit dej pas bon du tout ! Trop cher pour ce que c’est. La localisation
Business response:
Sarah, Merci d’être notre invité et d’avoir évalué votre expérience. Nous nous excusons que notre petit déjeuner gratuit est en deçà de vos attentes, mais sont toujours enquête d’amélioration, donc nous apprécions vos commentaires. Sincèrement, Chad M. Assistant General Manager
Exceptional
Great stay. Staff was very helpful with my needs. Will be coming back for sure next time I'm in town
Business response:
Dear TMC, Thanks so much for such kind feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful experiences and authentic guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty and ... read more
Exceptional
Excellent
Good Very basic accommodations. I was to have a king bed and they were sold out
Business response:
Dear Wayne, My apologies for not having your requested room type available upon check in. During your next visit, I would be happy to make it up to you as your loyalty means everything to us. Thank you for being our guest and for your feedback. Sincerely, Chad M. Assistant General Manager
All worked out and I enjoyed the staff and their hospitality. The people are solid. The location good and it is a older property that could use a little more love. The breakfast offered is a lower class than at other same corporate property locations.
Business response:
Dear Bill, Positive impressions of our staff mean everything to us, breakfast we can surely work on! Thank for being our guest and for taking the time to tell us about your experience. Hope to see you again soon! Sincerely, Chad M. Assistant General Manager
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,721 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.