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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Excellent No microwave. Poor quality sheets and towels. You can hear cars and people. Well maintained, but slightly shabby. Great location. Plenty of pillows.
Business response:
Thank you for your feedback. We were happy that our location met your needs during your time in Austin. We do have a handful of rooms that come equipped with microwaves and mini-refrigerators. They are available when booking for a nominal fee and can be selected by room type descriptions. Our apologies that the noise during your stay was less than satisfactory. We do take all feedback and try to make necessary adjustments for the betterment of our hotel. We look forward to seeing you again soon should your travels bring you ... read more
Good
Good NO breakfast, and not very good coffee Location
Business response:
Thank you for taking the time to share your feedback about your recent stay. We were happy to see that our location worked for your needs. You mentioned no breakfast, we do offer a complimentary continental breakfast every day so I'm a little perplexed. None the less, our apologizes that our breakfast and coffee offerings failed to meet your expectations. We hope to see you again soon should your travels bring you back this way.
Exceptional
Very Good Breakfast was subpar Overall a great stay
Business response:
Thank you for taking the time to provide feedback about your recent stay with us. We were happy to see that you enjoyed your time here except for our breakfast offering. We do try to give as many options possible but are limited on what we can offer as we do not have a kitchen. We look forward to seeing you again soon!
Exceptional I felt like it was unclear that my room didn't have kitchen facilities. It wasn't a deal breaker, but I would have upgraded if I had known before paying. Can't say I have anything else to complain about. Staff was friendly and the price was amazing for the location! We walked everywhere we wanted, and the breakfast was tasty. I would have liked scrambled eggs, but besides that, I wouldn't have changed anything else about my stay.
Business response:
Dear Ms. Moore, We are so happy to hear that you recognized and appreciated the value offered by our property and that our prime downtown location was a perfect fit for you. Despite being an older hotel, our guest's experience is no less important to us so if there is anything that would make your next stay with us more enjoyable, we want to know about it! Thanks for your feedback and we look forward to welcoming you again soon! Sincerely, Chad M. Assistant General Manager
Austin was great and staying at la Quinta was perfect N/A Staff and location were awesome
Business response:
We are happy to hear that you enjoyed your stay and appreciated the location of La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to all of us that the service you received from our team made a difference in your stay. I believe that our people are our most valuable resource in creating meaningful guest connections and nothing makes me more proud than a compliment directed specifically toward our staff. We hope to have earned your loyalty and look forward to w... read more
Austin Parking was $25 per night which we didn’t know about before we arrived. It would have been nice if the rooms had a refrigerator. It was a great location, one block from the capital building, walking distance to 6th Street. The staff were very helpful with maps and information. Room was comfortable and roomy.
Business response:
Dear Dina, Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to our entire team that we were able to deliver such an exceptional experience for you. Just for future, fridges do not come standard in every room type at our property, but we are more than happy to extend an upgrade if available, just ask! Your loyalty is very important to us so if there is anything that we can do to make your next visit more ... read more
Pleasant
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,720 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.