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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
over all a very good experience the check in was unfriendly breakfast was a good variety
Business response:
Thanks so much for feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and based on your feedback we failed in that endeavor. I want to apologize that our team did not provide a friendly check in experience for you. We hope you'll consider staying again should your travels bring you back this way. Again, thank you for your feedback and have a great day!
Good location but hotels little old & tired Hotel old & dated. Needs a good spring clean. Good location, friendly staff. Breakfast basic but ample for us.
Business response:
Thank you for your review. Although we were happy to see that our location and staff were able to meet your needs we were disappointed to see that the facilities fell short. We work hard to provide a clean and well maintained hotel regardless of our age and I apologize we failed in that endeavor. Again, thank you for your feedback and we look forward to seeing you again soon!
Good
Pleasant House keeping did not clean our room so I had to ask for extra clean towels. Location
Business response:
Thank you for taking the time to provide feedback about your recent stay. Our apologies that our housekeeping team did not get into your room during your stay with us. Typically when we fail to enter a guest room is upon the guest requests but based on your feedback it was not the case. I will be speaking with the housekeeping team about the importance of communication and touching each and every room daily. Again thank you for the feedback and we hope you'll consider staying again should your travels bring you back this way... read more
It was a great room and location. Although, there were some inconveniences. The building was still under renovation and there was no update on that while booking it. Also, we weren’t aware that we would have to pay more to park a car there. There was no elevator from the ground garage to the first or other bedroom floors. Which made things inconvenient when unloading our things. Also, the first room that was given to us we couldn’t use since the whole key lock wasn’t working. A great location from 6th street and the free bre... read more
Exceptional
Très bon rapport qualité/prix Chambre et fenêtres mal isolées, beaucoup de bruit lorsque les clients rentre de boîte vers 2h-3h du matin Hôtel très bien situé. Proche de toutes commodités
Business response:
Dear Ophelie, We thank you for being our guest and are happy to hear that you enjoyed being in the center of the action! Despite our prime downtown location near many popular bars and clubs, we have zero tolerance for excessive noise and rude behavior and do our best to ensure that all of our guests right to peace and quiet is protected and respected. I apologize that we were not able to do this during your stay. The next time you visit Austin, I invite you to reach out to me personally to assist in your booking as I would w... read more
Exceptional Parking costs Dog friendly
Business response:
Dear Rayk2015, Thanks so much for your feedback regarding your stay at La Quinta Austin Capitol. It is our goal to not only meet your expectations, but exceed them and it means the world to us that we were able to deliver such an exceptional experience for you and your dog! Your loyalty is very important to us so if there is anything that we can do to make your next visit more enjoyable, we would love to hear about it. Thanks for staying with us and we look forward to welcoming you again soon! Sincerely, Chad M. Assistant Ge... read more
Good
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,346 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.