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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
La Quinta Inn Austin Capitol provides a complimentary breakfast that is more than just your average continental breakfast. Along with cereal, muffins, coffee and juice machine, there are also hot waffles, fresh fruit, eggs, pastries and yogurt. Word of warning, this hotel does not have free parking. The hotel is set in a great location right off of Interstate Highway 35, making it easy to get in and out of downtown Austin. This is a pet-friendly establishment. Other facilities include an outdoor pool, fitness center and inte... read more
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
For the value ($), La Quinta is ok, I couldn’t hope more than that. The staff needs to be more polite, the gym area is terrible, needs a los of work in there!! The room was comfortable
Business response:
Thank you for your feedback, it is very important to us. We’re sorry the staff didn’t meet your standards. We will share your comments with the General Manager, so that similar situations will not occur. We hope you will once again choose us for your lodging needs. LQ Customer Care
Friendly staff great location The building is being worked on and is old. For us no problem but some people would not like it The location was great.
Business response:
Thank you for taking the time to review our hotel. We apologize for any inconvenience, what you experienced is one of many stages of our renovation. It would be such a pleasure to welcome you back to our new and improved hotel! Sincerely, LQ Customer Care
Good
Exceptional
Exceptional
Super helpful staff Neighborhood was a lottle sketchy lol Not sure what the man’s name is, but big black guy in the office was my favorite. He was helpful and funny and super kind. Very chill. Every staff was super friendly and super helpful no matter what came up.
Business response:
Thank you for choosing La Quinta Inns and Suites, we recognize that there are a lot of hotel choices to choose from and we are proud to be one of your favorites. We appreciate you sharing your experience as it helps other travelers decide which hotels the right one for them. We look forward to welcoming you back and until then, we wish you safe travels. Sincerely, LQ Customer Care
Overall a good value and clean Toilet hardly any pressure to flush, so took multiple flushes, light in bathroom out Proximity to venue
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
It is a lot cheaper than anywhere else in the center of town so if you’re just looking for somewhere to sleep after an e The property inside and out is rundown, facilities are not good, breakfast is basic, it could definitely be cleaner. Stairwell to parking lot stinks of urine and the parking costs $36 inc taxes for 24 hours so definitely factor that into the price when looking. Location in town is great, especially for the price that it is. 10 minute walk downhill to 6th street and a cheap Uber home.
Business response:
Thank you for your feedback regarding your recent stay with us. We apologize for your concerns mentioned and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a true La Quinta experience. Respectfully, LQ Customer Care
Great Location Under Constrution That the outside of the hotel is being renovated Informed after the on line purchase there was a 36 dollar parking fee There was insufficient breakfast The staff was friendly and polite The room was clean The price was great for the location
Business response:
Thank you for sharing your feedback about this recent stay at our property. We are very sorry you were unhappy with our hotel and will keep your comments in mind while we continue to hard to work to improve the guest experience. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 4 star rating with 5,888 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.