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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Good A valet service you have to use to park. At $25 a night. Great bed
Business response:
Hello Ray, Thank you for staying with us recently and letting us know how your experience was. I am pleased to see that you enjoyed your stay and that the bed was comfortable for you. Its always important for any bed to be comfortable, but for us it can make or break any hotel stay as its the most important part of any hotel. I will share this review with my team and celebrate your compliments. Thank you again for the review and we will see you next time you return to Austin. Jason H. General Manager
Good
Pleasant
Exceptional Parking was expensive - did not match what booking.com reported the price to be
Business response:
Hello Daniel, Thank you for staying with us recently and letting us know how wonderful your experience was. I am pleased to see that you enjoyed you stay and I wanted to apologize for the minor inconvenience you encountered with Booking.com misleading you on the parking amount. We are downtown and we are the most priced sensitive hotel in the market while all our neighbor hotels charge excessively more in the $30s, $40s, and $50s per night. Thank you again for the review and I look forward to seeing you again soon. Jason H. ... read more
Exceptional A little hard to access. Pedestrians and cars could only enter from one side. Proximity to downtown
Business response:
Hello, Thank you for staying with us recently and letting us know how your experience was. I am pleased to see that you enjoyed your stay and that everything was wonderful for you. I will share this wonderful news with my team and celebrate the success of your stay. At La Quinta we strive hard each and every day to exceed guest expectations and that we work hard to deliver on those experiences. Thank you again for the review and we look forward to seeing you again soon. Jason H. General Manager
Expensive for a very old style accommodation. Building Is very old and needs to be torn down and replaced. Breakfast was minimal with little flavor. Overall was Not up to typical La Quinta standards We had a 3 day stay. Staff was pleasant and helpful. Good location. Many negatives — Hard boiled eggs not scramble. Muffins had no flavor. Air conditioning broken one day in Breakfast room made it uncomfortable. Some water damage in hallway near our bedroom caused the staff to run a commercial carpet dryer fan all day and night m... read more
Business response:
Hello Gregory, Thank you for staying with us recently and letting us know how your experience was. I am happy to see that the location was good for your needs and the staff was pleasant, however, I do want to apologize for the other challenges you had with our breakfast and with the noise coming from the hallway. Although things break and are unpreventable, we were drying the carpet from a water leak in the hallway on the floor you were staying in to prevent a bigger issue. I do take full responsibility for this and rest ass... read more
overall a good stay Shower head wasn't really working properly. They were great with allowing a late checkout
Business response:
Hello Monica, Thank you for staying with us recently and letting us know how your experience was. I am pleased to see that you enjoyed your stay and that everything about your stay was enjoyable except the minor inconvenience you had with the shower head not working properly. I will share this review with my maintenance engineer and we will address that immediately. Thank you again for the review and we look forward to seeing you again soon when you return to Austin. Jason H. General Manager
Good
Excellent
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,133 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.