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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor
Bad The hotel needed to be completely condemned! It was the worst place I have ever stayed! It was run down, filthy, roaches. The hallway was filthy, like it had never been vaccumed. The rooms were filthy, smelled of urine, the ac was so loud, tv worked half of the time, dust was in everything, bathroom had random hairs and dryer didn’t work. Breakfast was a joke and not a standard hotel b The location was close to the Moody Center, only a short 20 minute walk.
Very Poor
Excellent Location, horrible everything else The parking was small and dirty everywhere with pipes leaking over cars. The reception smell mildew or mold. The hallways to the rooms were dirty full with spiderwebs and dust. The light in the room was not working and smelled like mold. The toilet was dirty as if somebody used before we got there or not cleaned properly. There is nothing to like.
Business response:
Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more
Bad
Bad
Everything had a bad awful smell Having to pay extra for parking
Bad We arrived and check in was supposed to be at 3:00. The room wasn’t ready until 4:30. The lobby was dirty. We asked why the room wasn’t ready and the man at the counter was annoyed and said the cleaning staff was short so it was what it was and the room wasn’t ready.
Bad The hotel is dirty and does not reach the minimal conditions for delivering a service as it must be
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.