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La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,124 reviews
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Carlos's profile image
Carlos 
3 months ago

Fair Pagar parking adicional 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Miguel's profile image
Miguel 
3 months ago

Amazing location Staff were rude and disrespectful! Rooms are pretty damaged and dirty The location is wonderful 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Bashar's profile image
Bashar 
3 months ago

Bad Cleanliness Bad breakfast 8 Nothing 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

John's profile image
John 
3 months ago

Bad A deposit of $75 was taken and I was only reimbursed $59.33, so I am upset that I have to take the time to resolve this 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention. I looked into your account and did see where you were refund the partial amount and the other half was refunded to the bookings virtual card. I fixed the issue and you should see the full balance for the deposit,... read more

Leal's profile image
Leal 
3 months ago

Horrible. Tenía un olor a humedad, las instalaciones eran muy viejas, el ascensor no servía, hicimos cancelación y no responden para la devolución del dinero. Nada 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Medina's profile image
Medina 
3 months ago

compcompany trip The blankets didn't seem clean The staff is very nice and the price 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff, and for taking the time to bring this matter to our attention and assure you that it will be looked into. We appreciate your feedback, and we hope to welcome you again in the future. 

Grant's profile image
Grant 
3 months ago

Terrible. Run down bath tap nearly fallen off. Aircon stupidly noisy Valet parking that was stupidly expensive for a cheap hotel Nothing 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Reba's profile image
Reba 
3 months ago

Great price and location but needs an update ! Front Door wouldn’t shut correctly, tub was very dirty and yellow! Curtain was stained and had residue on it ! Floor was dirty and felt sticky !! The location and value and is around all things ! 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Anonymous's profile image
Anonymous 
3 months ago

Not up to par on cleanliness, amenities, etc that I've come to expect from LA Quinta. The first room we were given did not have a working A/C. The staff gave us a new room with a working A/C and it was a little cleaner. But the room was still generally a little grungy, with stained bed sheets, dead bug on the floor, etc. 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.