La Quinta Inn Austin Capitol  Downtown's cover image
Claimed

This profile has been claimed by the business owner or representative.

La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,124 reviews
Select a rating
Alan's profile image
Alan 
3 months ago

Horrendous. We left immediately after checking in due to the appalling condition of the room. Door was damaged. Cockroaches in the room. Foul smell. Bin unemptied. Damp walls in bathroom. Hair on carpet. Pictures in advertisement did not match reality. Nothing except Blanca in reception was helpful. 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Zhaoting's profile image
Zhaoting 
3 months ago

Bad It was a nightmare 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We would like to take this opportunity to apologize for your experience as a guest of our La Quinta Inn by Wyndham Austin Capitol / Downtown. We appreciate the time that you took to bring this matter to our attention and assure you that the matter will be looked into. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. Your feedback fr... read more

Cami's profile image
Cami 
3 months ago

No volvería Muy descuidado y el desayuno malísimo. Faltaba aire acondicionado La ubicación 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We appreciate your feedback, and we hope to welcome you again in the future. 

Ivan's profile image
Ivan 
4 months ago

Si vas de fiesta a Austin, este es el lugar Hay que pagar por el estacionamiento Ubicación 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We appreciate you taking the time to share your comments with us. Your kind remarks are being shared with our staff. We are very pleased that you had a pleasant experience and would like to take this opportunity to thank you for your patronage. We appreciate your feedback, and we hope to welcome you again in the future. 

Anonymous's profile image
Anonymous 
4 months ago

Muy lamentable Sucio y un olor a orines por las escaleras Ubicación excelente 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future... read more

James's profile image
James 
4 months ago

Bad 

Hailey's profile image
Hailey 
4 months ago

^ not safe nothing works horrible experience not safe 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future... read more

Tracey's profile image
Tracey 
4 months ago

Needs help Tv not working..(said maintenance would check… never came) outlet in bathroom/blowdryer not working, breakfast ends at 9… we went at 8:45, breakfast lady had already put up food and was putting up chairs and turning off lights with us there! Property needs alot of maintenance and upgrades. Front desk was very good Locations 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future... read more

Anonymous's profile image
Anonymous 
4 months ago

Bad Cockroaches, water dripping from the ceiling , door didn’t lock Nothing 

Business response:

Thank you for choosing the La Quinta Inn by Wyndham Austin Capitol / Downtown for your recent stay. We value the opinions of our guests and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. We strive to provide services that guests find timely and helpful. Your feedback from your stay will help us identify opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with me. I look forward to serving you in the future... read more

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,124 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.