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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Pior hotel que ja fui na minha vida. Horrivel experiencia, as fotos do booking em nada tem haver com a realidade, alias, nao sei como o Booking tem uma espelunca dessas em seu site. Esta quimando sua imagem. Unica coisa que prestou foi o Wi-Fi e a localização. Graças a Deus fiquei um dia só. Hotel abandonado, hospedes ficam em meio as obras de reforma, que sinceramente não sei se vale a pena reformar, se aquilo tem conserto.
Business response:
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. Come back and see us again soon! Respectfully, LQ Customer Care
Ideal for the attractions around. The decor is very old. The room wasn't clean well. The water was Luke warn. The male staff at the front desk was very helpful. It's also in an ideal location
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Horror Muy viejo y descuidado y te cobran por el estacionamiento. muy mal servicio Esta en muy mal estado
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. Respectfully, LQ Customer Care
Bad The a/c was not worrying and they can’t send somebody bc they don’t have people for ac The parking is 50 dlls per night ! The restroom was nasty We rent for one night and we don’t stay we left after our event bc stinky! NOTHING ! I don’t like it
Business response:
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve.Respectfully, LQ Customer Care
Fair
For the price I was very unsatisfied The hallways were very dirty and poorly lit and rooms were very rundown Breakfast was good location is great
Pésima Había muchas Cucarachas en la habitación, compré de cenar y se llenó de cucarachas toda mi comida me salí al instante dure 3 o 4 horas La ubicación
Fair
Dark and feels unsafe to walk around at night. Hotel is very run down, the price says it includes parking but there is a surcharge. The hotel is dark and sometimes feels unsafe. The room was dark but at least my room was clean. Breakfast was very sad just cereal and some fruit. I liked that it was conveniently downtown.
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.