La Quinta Inn Austin Capitol  Downtown's cover image
Claimed

This profile has been claimed by the business owner or representative.

La Quinta Inn Austin Capitol Downtown

2.8

About this business

Location details

300 East 11th St, Austin, TX, 78701, United States

Get directions
WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
2.811,143 reviews
Select a rating
Delpino's profile image
Delpino 
a year ago

No me gustó que cobren tanto dinero por el parqueo No me gustó que oliera full a hiervas que consumen, habían personas que me generaban desconfianza con mal aspecto y aparte de eso cobran 45$ por el estacionamiento, al final terminas pagando más que en otro hotel, en mejores condiciones Me gustó la ubicación está muy bien ubicado 

Business response:

Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. 

Geane's profile image
Geane 
a year ago

Não gostei, mesmo sendo barato, vale a pena investir um pouco mais e ficar em outro O prédio tem um aspecto assustador de velho, abandonado e sem manutenção. Cama confortável. 

Business response:

Thank you for sharing your feedback about this recent stay at our property. We are very sorry you were unhappy with our hotel and will keep your comments in mind while we continue to hard to work to improve the guest experience. We hope you’ll stay with us again after our renovation has been completed and tell us what you think about our improvements. Sincerely, LQ Customer Care 

Alyssa's profile image
Alyssa 
a year ago

It was low maintenance a lot of the appliances did work in the hotel room. And there was water leak spots in the ceiling Parking was not included. It’s valet only and 30 bucks for 24 hours Mid downtown 

Business response:

Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care 

Julio's profile image
Julio 
a year ago

Bad 

Reuben's profile image
Reuben 
a year ago

Fair 

Marina's profile image
Marina 
a year ago

Bad 

Hector's profile image
Hector 
a year ago

Pésimo servicio El desayuno nefasto. La limpieza mal. Instalaciones muy viejas. Pésimo que cobren el estacionamiento para los huéspedes. Nada. Solo buena ubicación 

Business response:

Thank you for staying with us and providing your review. We are happy that you enjoyed the location and our friendly staff. Sorry to hear this stay could have been more comfortable. We are constantly making updates and improvements on our hotel. We do value your feedback and hope to have the opportunity to welcome you back in the future. Sincerely, LQ Customer Care 

Marcy's profile image
Marcy 
a year ago

I will never stay there again, just terrible We stayed 1 night and will never stay there again. The hotel was dirty, the room had roaches, the carpet wasnt vacuumed, there was debris all over the floor. The floor in the bathroom had debris all over it, as if it wasnt sweapt. The kleenex was not replenished. The vallet parker seemed to be on some time of "drug" his demeanor as if he was drunk or high. He brought my truck around and was driving it with the emergency break on. I will never go there again, nor recommend that pla... read more

Business response:

Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. 

Zouhair's profile image
Zouhair 
a year ago

Fair 

Frequently asked questions about La Quinta Inn Austin Capitol Downtown

How is La Quinta Inn Austin Capitol Downtown rated?

La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews. 

When is La Quinta Inn Austin Capitol Downtown open?

La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.