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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible , pésima limpieza y muy mala experiencia Limpieza pésima , pero realmente muuuy mal , lo peor que he visto en la vida. Ubicación
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
It's an ok stay but I wouldn't recommend it for a family stay. The breakfast was disappointing. Kind of gross that everybody has to use the same half gallon of milk. Now and days peoples hygiene is not the same and not of importance to anybody. Then the parking lots are very sketchy and dark especially the underground parking lot with minimal lighting. Then all the parking spaces on the property have to have an extra valet payment when they are actually parked right outside your room, thats ridiculous. The only free spaces t... read more
Business response:
Thank you for your feedback regarding your recent stay with us. We apologize for your concerns mentioned and are disappointed that our hotel did not exceed your expectations. Steps will be taken to correct those problems. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a true La Quinta experience. Respectfully, LQ Customer Care
Poor
Bad
Viejo, sucio y con moho Tiene moho en las habitaciones, está sucio, huele a humedad, las instalaciones son viejas. Nada. Las imágenes no tienen relación con las verdaderas instalaciones
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
Bad Das Personal war unhöflich, das Zimmer war ungemütlich und es gab kein warmes Wasser. Das Frühstück war nicht gut. Außerdem kostete das Zimmer statt 67 Dollar dann vor Ort 85 Dollar und zusätzlich wurde noch eine Kaution von 50 Dollar eingezogen, was in Booking nicht angegeben war. Da ich erst um 12 Mitternachts angekommen bin, musste ich diese Abzocke annehmen. Nichts
Business response:
Thank you, your feedback is very important to us. We’re sorry to hear that the staff did not meet your or our standards during your visit. Your comments will be shared with the General Manager, in an effort to ensure this remains an isolated incident. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Bad
Do not stay here if you want to feel secure Lack of security, someone attempted to enter my room in the middle of the night. It was so bad I stayed 1 night of the 2 and just booked another hotel. No one seemed to care at the property. Nothing a dangerous place to stay
Business response:
Your feedback is absolutely critical to our success. Allow us to apologize for the mishaps that had occurred during your visit. Our Management Team is looking into these matters to ensure that all of our guests continue to have memorable experiences when staying with us. Our guests feedback allows us to continue improving what we do best, taking care of our guests. Come back and see us again soon! Respectfully, LQ Customer Care
Unsafe an uncleanliness Nothing is the worst please I reserved I canceled when i saw the place i checked the room , is completely unclean, and unsafe place and area too.
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.