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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
La Quinta inn un hotel de quinta Por donde partimos: -No hacen las habitaciones hasta le 4to día. -Las instalaciones están en la decadencia misma. -Mucho Ojo con el “valet parking”, ya que el hotel no tiene estacionamiento, sino que una empresa externa se hace cargo y dicha empresa es muy cara (50 Dólares por día) y el sistema de esta es bastante complicado que ni los empleados lo entienden. -Habían Cucarachas en la pieza, si habían. La ubicación es fenomenal, personal del hotel y las camas.
Business response:
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience. Sincerely, LQ Customer Care
Place is a dump
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Bad Hotel was run down not as advertised Maids were nice
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
do not suggest. very run down whole hotel needs over haul would not recommend more negative than positive for sure The location was nice. close to most and quick uber to everything else. Staff was very nice.
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
Stole $144 dollars from me. The fact that yall don't state what banks yall accept for payments Didnt stay, they charged me twice, gacent refunded me and still yall ask for a review.
Business response:
Sorry for that we only accept major banks
Poor
On a demander à ce que l’aspirateur soit passé car des cheveux partout dans la salle de bain et de la saleté au sol et o Sale.. parking hors de prix.. L’emplacement
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
Very Poor
Cancelled my stay upon arrival Safety concerns, front desk clerk was rude seem inconvenienced by my presence, they wouldn’t accommodate for handicap parking; obligatory valet… the cleanliness of the area was poor, this LaQuinta has POOR curb appeal and terrible customer service Absolutely nothing
Business response:
Thank you, your feedback is very important to us. We’re sorry to hear that the staff did not meet your or our standards during your visit. Your comments will be shared with the General Manager, in an effort to ensure this remains an isolated incident. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.