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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
if you ar looking for a bed in a central location - it is fine and reasonable- bring at earplugs ... noise level ... the walls are very thin - you can hear anyone and everything ... the rooms do not smell nice - curtains were ripped - standard of the rooms not nice at all ... over all it was not clean or up to any standard - one elevator was out of service - the mashine on the fouth and the third floor did not work ... i gave up ... the breakfast was extfremely basic ... however the staff tried ... the other negative thing i... read more
Business response:
Thank you for leaving a review of your stay. We are glad that our location was to your satisfaction. We do apologize for the long wait at breakfast. We are confident that your feedback will help us make improvements that will benefit all our guests. We hope that you will return and visit us again soon. Respectfully, LQ Customer Care
Não voltaria Caro o estacionamento 50 dólares o dia, limpeza, o hotel muito velho, funcionário da recepção sem nenhuma empatia Localização
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
El desayuno pauperrimo Muy deteriorada la recepción acceso a las habitaciones palieres Ubicacion
Business response:
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon! Sincerely, LQ Customer Care
Not up to expectations for a la quinta. Elevator broken, would stop mid flight and change directions or no move at all. Bed had no fitted sheets. Light fixture fell from bathroom ceiling and light went out. Towl rack wasn't anchored to the wall and landed on my foot. Bed was lumpy. Facility overall looked in disrepair. Heard other occupants make similar complaints. Stayed at la quinta thinking I would get a half decent stay and should have stayed at the location 5 miles down the road instead. Tv station I guess.
Business response:
Thank you for your feedback. We apologize for the issues that you experienced during your stay. Your comments will be shared with our maintenance staff, so that we may improve our operation and prevent similar situations from occurring. We hope you’ll once again choose us for your lodging needs. Respectfully, LQ Customer Care
Bad
Poor
Hell, I would’ve rather been in jail. Everything was aweful. 51 dollars a night for 5 nights just to park. To sum up this location it’s like the built a parking garage a slapped some rooms next to it. Extremely noisy from the homeless to the rip off valet surface. Homeless people watch your every move, valet just loves honing a horn that isn’t their own. I heard rats all night too. Squeezing and running. This place came with a clogged toilet, a meth head tenant and an opiate addicted front desk person. She literally didn’t k... read more
Business response:
Thank you for sharing your comments regarding your recent stay with us. First and foremost, please accept our sincerest apologies for your unsatisfactory stay. While negative reviews are disappointing to our team, it provides us with an opportunity to improve. We take great pride in delivering a quality product and superior service and clearly failed to do so for you. We will be forwarding your comments to our management team for review so that similar situations do not occur. Thank you again for taking the time to provide y... read more
Not good Everything Did like the breakfast
Business response:
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
Very Poor
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.