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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
We only stayed 6hrs and left it will be a long time before will stay at a loquats It was dirty all a round the property The carpet smell like urine There wasn’t much good to say about the hotel
Business response:
I am so sorry to hear you were not happy with your stay at our hotel. We will work hard to improve our service.
Buena ubicación, pésimo hotel El servicio es muy malo, por parte de todo el personal, las instalaciones están en unas condiciones deplorables, inclusive, el elevador se siente como que se va a caer en cualquier momento. $45 Dlls de estacionamiento por día (sin contar el valet parking), no tiene buena iluminación La ubicación
Business response:
Thank you for your review and I am very sorry to hear you were unhappy with your stay.
Hotel sucio. No hacen limpieza en las habitaciones. Huele feo el hotel. Carísimo el estacionamiento 80 dlls. Ubicación
Business response:
Thank you for letting us know about your stay and I am very sorry we did not meet your expectations.
Bad Hidden charge on vallet parking and no toilet paper in Room. Room need to be better maintain and clean. Staff need better organize and explain to people to customers
Business response:
I am so sorry to hear about your stay at our hotel, what you describe is not acceptable nor is it our standard. We will address with our housekeeping department to prevent further issues from arising.
Disappointing
Bad
Bad
Would never stay here again Everything, it was filthy, hot water didn’t work for the shower, cars parked right in front of room, breakfast was a joke, gym was just sad. Room was dirty and saw bugs crawling around. Nothing
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
Roaches was in microwave and walls and crawling on my things Roach infestation bathroom was not cleaned Nothing
Business response:
Thanks for your review. Cleanliness is an important standard of service at La Quinta. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again. Sincerely, LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,143 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open tomorrow at 12:00 p.m.