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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Keep away from this place, it's a total disgrace! This hotel is a total rundown disgrace! Filthy from the lobby, through its corridors, through the rooms! The entire place needs to be fully gutted! There's no security personnel on the property. We had drunks knocking on our doors at 2am! When I called the office to alert them, I was told to hang up and go back to sleep! The ac and h/c water controllers were broken, staff alerted for 2 days, and nothing was fixed. The reception personnel are completely dysfunctional and just ... read more
Business response:
Thank you for staying with us and taking the time to share your feedback. We apologize for any inconvenience you may have experienced. The hotel management team will be advised of your review in an effort to improve our services. Again, we appreciate your feedback and hope you will provide us another opportunity to serve you in the future. Sincerely, LQ Customer Care
Disappointing
Bad
Would NEVER recommend this hotel to anyone! Everything! Old. Filthy. Carpet was dirty. Doors didn’t work properly. Elevator was scary. No posting when last time serviced. Didn’t even go down for breakfast because prior reviews said it was not worth the time. Tv was missing remote. Had to ask twice for one. Location to the Capitol.
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
Bad En general todo el hotel incluyendo el personal La ubicacion
Business response:
Thank you for taking the time to review our property. We are very sorry that you had such a negative experience while staying with us. We continually try to do our very best for all of our guests. I hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
Bad It wasn’t clean
I couldn’t stay. It was so vile.
Disappointing Way over priced for such a run down hotel. I’ve stayed at nicer motel 6’s. The toilet was running all night, no coffee cups in the room to make coffee, etc. not much care was taken getting it ready for guests.
Affordable, downtown location but needs updating Room needs paint Comfortable bed
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,144 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.