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La Quinta Inn Austin Capitol Downtown
- Hospitality
- Austin, TX
About this business
Location details
300 East 11th St, Austin, TX, 78701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
See above Very run down...very expensive and prices i am sure were highly inflated to correspond with the US Grand Prix wknd. Not organized staff or valet service (which itself.cost $50/day)... Good location
Business response:
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service. Sincerely, LQ Customer Care
Disappointing
Fair
Not happy with the cleanliness or upkeep. The room was dirty and the bathroom toilet and tub were stained and the toilet had dried urine around the base of it. The mattress was stained. The room appeared run down and dirty. A good cleaning would have improved it tremendously. I did not like this experience. The only plus was it’s location and the staff were friendly. We did not stay for breakfast.
Business response:
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working with our housekeeping staff to prevent this from happening in the future. We hope you will consider staying with us again. Respectfully, LQ Customer Care
Fair
Disappointing
Sucio Cobraron 55 dólares por estacionamiento por noche
Business response:
Thank you for your review. We truly regret that the parking was not what you have expected. Your comments and suggestions will be forwarded to the hotel management team for consideration. We apologize for any miscommunication. We hope you will once again choose us for your lodging needs. Respectfully, LQ Customer Care
Very Poor Read the entire description... $50 , yes $50 a night to park.... The staff was friendly and the maintenance guy was awesome. I was put in a room wiith wet carpet and a dryer blowing... should not have happened in the first place, but moved me.
Our worst stay of a 6 week trip in America - do not stay here. Incredibly dirty. There were major stains in the carpet, we found used and bloody make up wipes behind the door. The room was clearly dusty and I constantly gaged from our unhygienic the room was. It was in a good location in town.
Business response:
Thank you for being a guest of our hotel and for sharing your thoughts. We take the cleanliness of our rooms very seriously. Our own standards are very high and include inspecting rooms to ensure they are as clean as can be. We strive to offer a comfortable stay for our guests and it seems we fell short during your stay. Thank you again for choosing to stay at our hotel, and I hope you will give us a chance to redeem ourselves on a future visit. LQ Customer Care
Frequently asked questions about La Quinta Inn Austin Capitol Downtown
How is La Quinta Inn Austin Capitol Downtown rated?
La Quinta Inn Austin Capitol Downtown has a 2.8 star rating with 11,144 reviews.
When is La Quinta Inn Austin Capitol Downtown open?
La Quinta Inn Austin Capitol Downtown is closed now. It will open at 12:00 p.m.