This profile has been claimed by the business owner or representative.
La Quinta Inn & Suites Houston Stafford Sugarland
- Hospitality
- Stafford, TX
About this business
Location details
12727 Southwest Fwy, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Didnt like it overall... Really want my money back. ROACHES & Card keys didnt work.. Had to get a new card literally every day for no reason Room was decent and big, LED light in bath room.
The exterior of hotel looks good but rooms do not. Online pictures are misleading. Bugs and the room status. Bedsheets covered with stained yellow spots. Gaps in corners of walls and based boards. Hard gum etc. on floors. Bathroom had empty bottoms if soap and shampoo on sink I requested lower floor or close to elevator and was given the highest floor at the end of hall. The opposite of what I requested. Experienced bugs in first room. Changed rooms to 1st floor and the room next door had water leaking into our room. I calle... read more
Business response:
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
Poor
Hay verdades que no duelen ,te hacen más sabio!!! No me gusta como mandan a la chica de hause keeping a limpiar antes de la hora que se termina el breckfast y esta metida dentro de la personas cuando estamos sirviéndo el desayuno . .me gusta lo extraordinaria que tienen las abitaciones ,limpieza ,desayuno ,gimnasio ,cabe Internet incluido con varios canales a elegir verdad nice !!!!!
Business response:
Your feedback is very important to us, and I am saddened to hear that you experienced issues with housekeeping breaking down the breakfast before breakfast was over. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
Fair Yes
Business response:
Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
1-day stay, was worried there might be a crawling bedbugs etc on my bed. Room: entered the room an saw a roach on the table running. There was hair the bath tub. Nothing
Business response:
Your feedback is very important to us, and I am saddened to hear that you experienced issues with your room. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
Fair
We was hardly in the room so it was ok for the few hours of sleep we got but I wouldn’t not book there again Our tub took forever to drain the water out,, property does not look like the pics, it’s an older hotel,, lighting was kinda bad , spots on bed Location
Business response:
We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Disappointing It was not clean! I like that it was reasonable priced
Business response:
Your feedback is very important to us, and I am saddened to hear that your room was not to our standards. Please be rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.
Frequently asked questions about La Quinta Inn & Suites Houston Stafford Sugarland
How is La Quinta Inn & Suites Houston Stafford Sugarland rated?
La Quinta Inn & Suites Houston Stafford Sugarland has a 3.3 star rating with 3,346 reviews.
When is La Quinta Inn & Suites Houston Stafford Sugarland open?
La Quinta Inn & Suites Houston Stafford Sugarland is closed now. It will open tomorrow at 12:00 p.m.