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La Quinta Inn & Suites Seattle Downtown
- Hospitality
- Seattle, WA
About this business
Location details
2224 8th Ave, Seattle, WA, 98121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Even it is said breakfast included, there wasn’t breakfast. They just give yogurt for breakfast. Covid isn’t excuse for that. There are many hotels serving hot breakfast to the customers. I preferred this hotel as breakfast included but it was a big lie. The location was good.
Business response:
Hello Liz, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Seattle Downtown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and it is regrettable that our current grab and go breakfast offering did not meet your satisfaction. Please rest assured that we are currently evaluating our options to a safe return to our buffet style breakfast and hope to start back up soon. H... read more
Bad No Breakfast, parking chaRges are heavy, staff was rude Nothing major except the location
Business response:
Dear Sarang, Thank you for telling us about your recent stay. It is unfortunate that you were not satisfied. Parking in Seattle is at a premium and we do keep our parking rates one of the lowest in the area at only $19.00 plus tax. We strive to ensure that all of our guests feel welcome and comfortable during their visit. I will be speaking with our team to ensure that we never make our guests feel like we are rude. Thank you again and I hope you have many pleasant journeys. Karilee D'Angelo-Guest Services Manager
Fair See above comment Saying breakfast is included in the price is very misleading. They gave us a brown bag with instant oatmeal, an apple and yogurt. Get serious!
Business response:
Hello Cat, Thank you for providing your feedback. It is unfortunate that our current grab and go breakfast option did not meet your satisfaction. We are currently reviewing our options for a safe return to our buffet style breakfast and hope to have that in place soon. I wish you many pleasant journeys and hope you will give us another chance to serve you in the future. Sincerely, Karilee D'Angelo-Guest Services Manager
Fair Old and carpet needs to be changed. Accessibility
Fair The hotel is very dated. The room layout and particularly the bathroom is odd and appears planning was poor in design. Musky oder on entire floor. The staff was awesome. Very friendly and helpful.
Business response:
Dear Stephen, Thank you so much for taking the time to share your experience. You feedback has provided us amazing insight into what our guests our experiencing during their stay. I loved hearing that your interactions with our team were pleasant. We strive to make each guest our priority. I was very sorry to hear that our facilities did not meet your expectations. I do hope that in the future you will give us a second chance to provide the experience you have come to expect from La Quinta. Best regards, Karilee D'Angelo Gue... read more
Bad Dirty didn't have two beds and we reverse 3 months ago staff nice hotel not too good
Business response:
Hello Jacqueline, Thank you for telling us about your recent stay. It is unfortunate that your stay with us did not meet your satisfaction. I will be speaking with our housekeeping supervisor regarding the cleanliness issues you had. In review of your reservation, I see that you selected one of our ADA rooms which have a single queen sized bed as described on the Booking.com website. Thank you again for your review and I wish you many pleasant journeys. Karilee D'Angelo-Guest Services Manager
Disappointing Paying extra to park at the hotel you are staying at seems outrageous to me. Just another way to capitalize which tells me money is more important than your customer. The bed was comfortable.
Business response:
Hello Cassie, Thank you for your feedback. I am pleased you found your bed to comfortable. With parking being at such a premium in Seattle, all hotels in the area do charge for parking, many times $40.00 or more per night. We have one of the lowest parking fees around at only $19.00 plus tax. Fees and other policies are disclosed on the Booking.com website. Thank you again and take card. Karilee D'Angelo-Guest Services Manager
The hotel was nice, but it did not have breakfast for its guests. So that was very disappointing.
Business response:
Hello Monique, Thank you for your feedback and for staying with us during your recent visit to Seattle. Let me assure you that we are evaluating our options for returning to the full buffet breakfast we offered in the past. We are hoping to be able to start up again soon. Pleasant Journeys! Karilee D'Angelo-Guest Services Manager
Not going to use Wyndham again The air conditioning was noisy. The bathroom light and very noisy dehumidifier we’re on the same switch. The staff were unknowledgeable about what was open and what wasn’t. Monorail was closed part of the time I was there and the Space Needle restaurant was totally closed. There was air conditioning in the room. The bathroom was okay. The TV was nice
Business response:
Dear Susan, We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our maintenance team. We do hope you give us another chance as we will definitely improve our services, take care. Lionel Bernal
Frequently asked questions about La Quinta Inn & Suites Seattle Downtown
How is La Quinta Inn & Suites Seattle Downtown rated?
La Quinta Inn & Suites Seattle Downtown has a 4.1 star rating with 8,791 reviews.
When is La Quinta Inn & Suites Seattle Downtown open?
La Quinta Inn & Suites Seattle Downtown is closed now. It will open at 12:00 p.m.