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La Quinta Montgomery
- Hotels
- Montgomery, AL
About this business
Location details
10095 Chantilly Pkwy, Montgomery, AL, 36117, United States
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Wonderful
Wonderful Mold in the shower in room 211. Electrical socket In the bathroom not usable Young group smoking pot in the parking lot. Na
Business response:
Dear Rhoda, Thank you for evaluating your recent stay. While we appreciate your nice rating, we extend our apologies for the cleanliness and maintenance issues you encountered with the room assigned to you. We have shared your comments appropriately to ensure a much better guest experience moving forward. We are also sorry for the frustration you underwent due to the actions of our other guests and appreciate your patience in this matter. We hope you will give us another opportunity to provide you with the seamless stay you ... read more
Very Good
Good
All in all good stay! The breakfast scrambled eggs were a little burned but still eatable. The beds and pillows were really comfortable. Enjoyed the bath tub and bathroom were really clean.
Business response:
Dear Elisabeth C, Thank you for choosing to stay at La Quinta Inn & Suites by Wyndham Montgomery and sharing your experience. We are glad to learn you were pleased with our comfortable and refreshing accommodations. However, we apologize for the concern you had with the breakfast, and we will discuss it with our food and beverage team so that such matters do not happen again. Thank you again for your feedback, and we look forward to your return visit. Management
Exceptional
Wonderful
Descent stay if you need somewhere quick rest The continental breakfast was somewhat disappointing. I had family talk about the hash browns and sausage and when I got downstairs the hash browns and sausage looked partially cooked/thawed. The cost of the rooms did not match the quality of the hotel. Our room door wouldn’t lock properly and we thought they would have fixed it but they didn’t. The rooms are clean. The lobby is bright and inviting
Business response:
Dear Mercida, Thank you for taking the time to review our hotel. We apologize for any concerns you experienced with our complimentary breakfast and for not meeting all of your expectations. We value your feedback as we are continually striving to improve our guest experience. We are also sorry for the inconvenience caused due to the maintenance issues with your room door. We have addressed this with the appropriate individuals to ensure it is fixed immediately. On a slightly positive note, we are glad you liked our lobby are... read more
easy stop for road trip beds were not that comfortable good location
Business response:
Dear Melissa, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. Our front desk is available around the clock to address issues such as this, and we would have been happy to provide you with another room upon request or do whatever we can to make your stay as comfortable as possible. We appreciate your business and sincerely apologize that we did not provide you... read more
Frequently asked questions about La Quinta Montgomery
How is La Quinta Montgomery rated?
La Quinta Montgomery has a 4 star rating with 2,809 reviews.
When is La Quinta Montgomery open?
La Quinta Montgomery is open now. It is open 24/7.