This profile has been claimed by the business owner or representative.
Lan's Lapels Cleaners - North Andover
- Lawrence, MA
About this business
Location details
435 Winthrop Avenue, Lawrence, MA, 01843, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
My first time using Lapels - relocating and looking for a new dry cleaner. I went to dry clean & hemmed some jeans. Hemmed job looked so uneven and not professional. 2nd issue. Very shady on how they bill you. I spent $220 to get 15 items cleaned. 6 shirts boxed, 2 sweaters, 5 polo shirts, 2 pairs of pants & 1 hemmed pants. The teenager at counter told me to look at my credit card bill when I asked for a receipt during pick up. He told me I had paid with the CC on file. I went home and it blew my mind.-$ 220 for the card on ... read more
I have used this drycleaner several times with mixed results. The last time was to dry clean a simple cocktail dress- you all know the kind- inexpensive and simple. No stains, no fancy frill, well much to my surprise the charge was $27.00! Now this dress has no more material then a office button up blouse- and less details. When i asked at the location the response i received was that it took a lot to press- what! it is a simple straight dress. So i asked for an email, wrote the email... a week later no response. I go... read more
Cleaning was done very well and I have no complaints. They did NOT honor advertised discount sayin it was over. Brought items in on T 36th and picked up on 28th. Same period as promotion. Go figure. The never honor coupons!!!!
Great customer service! There was a bit of confusion with a coupon I used and they called me up to sort it out. I really appreciated them going out of their way to clarify the final price with me. They went above and beyond most businesses!
I needed two jackets dry cleaned overnight with next morning pickup! The jackets were ready and looked fantastic! Major thanks for not letting me down on my first visit! It won't be my last!
Frequently asked questions about Lan's Lapels Cleaners - North Andover
How is Lan's Lapels Cleaners - North Andover rated?
Lan's Lapels Cleaners - North Andover has a 4.6 star rating with 201 reviews.
When is Lan's Lapels Cleaners - North Andover open?
Lan's Lapels Cleaners - North Andover is closed now. It will open at 7:00 a.m.