Lapels

Ava Morris 

on Google

3 months ago

I actually had a pretty terrible experience with these people. I went to go pick up a dress the day they told me to come back in to pick it up (during business hours) and they were not there. No sign, no information on their website about why they weren’t open. So I go back the next day during their business hours. Still not there, still no information. So I go in a third time (by now it’s Wednesday of the week following the drop off of my dress, TEN days.) My urgency to pick my dress back up was only because I had a trip co... read more

Rebecca Boles 

on Google

2 months ago

They lost a nice sports coat. The man there said he’d pay for it but he hasn’t returned my calls. They’ve been closed during normal business hours and I’m not sure if they’re even still in business? 

Joanne Healy 

on Google

3 months ago

After ya few moths as a newer customer, I won't be returning. This morning I waited over 10 minutes without any acknowledgment. When I finally stepped around the partition to ask for help, the employee came out and said, "Gosh, you're impatient and cranky today." I was neither — I simply needed to get to work. A simple "Sorry, I got caught up" would have been the end of it. Instead, I was made to feel like an inconvenience for expecting basic service. To make matters worse, my cleaning — promised by 5/28 — still wasn't rea... read more

J Williams 

on Google

3 months ago

This place is a wreck! Lost items, clothes never done at the time they tell you they will be. Avoid them at all costs. Sure do miss the former ownership who had the business together. Won’t be back after the latest mishap and was a long time customer. 

Anne Harrison 

on Google

3 months ago

Lisa and everyone at Lapels Cleaners were so wonderful to deal with in helping to get out an unexpected stain on a wedding outfit when we were super pressed for time. So many thanks and this is a wonderful business!!