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The Downtown Jacksonville Lee & Cates Glass location offers auto, residential, and decorative glass services, as well as a high volume of commercial glass work, such as glass storefronts and doors for gas stations, strip malls, and restaurants. Uniquely, the original Downtown Jacksonville location was a horse stable before it became a glass shop. Tragically, a fire caused the location to move operations into one of the nearby Lee & Cates Glass warehouses. Each glass technician working at the Downtown Jacksonville Lee & Cat... read more
800 Houston St, Jacksonville, FL, 32204, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great customer service. Efficient work. The technician was on time and very professional. Explained the process step by step. Great service all around.
Business response:
Jacinth, thank you for the detailed feedback and for trusting us to help. We appreciate you taking the time to share your experience and would happy to assist with any future glass needs.
The windshield looks great. The technician arrived during the time that was scheduled for my visit. My experience was great!
Business response:
Thank you for the feedback, Dennis! We appreciate you allowing us the opportunity to help and you taking the time to leave a review. Please let us know if we can assist with any other glass needs in the future.
Super fast and considerate service. I showed up with a small job right at closing time and a gentleman on his way out the door took the time to do a great job and send me on my way. Great experience! Thank you!
Business response:
Thank you so much for sharing your feedback. We are glad we could help and appreciate the opportunity. Please let us know if we can assist with any other glass needs in the future.
Very good satisfactory job
Business response:
Thank you Simone! Please let us know if we can assist with any other glass needs in the future.
Sam was great! The service was quick and friendly!
Business response:
Thank you for the feedback Amber! We appreciate the review and the opportunity to help.
Chris was polite and smelled really nice! I signed the paperwork and he got right to work. He answered all my questions and I didn't have any problems. I also want to acknowledge the very nice young man that noticed the two cracks at Ernie Palmer Toyota ( I didn't hear his name because of the mask) I had been procrastinating getting it done, and he really helped move things along smoothly and I appreciated that. Thank you.
Business response:
Shawn, thank you so much for the kind words and for allowing us to help. We appreciate each opportunity to serve and look forward to being of assistance again in the future.
Very professional and attention to every detail.
Business response:
Thank you Alisa! Please let us know if we can be of any assistance in the future.
Excellent communication. Caleb called when he was on his way and arrived exactly as planned. He replaced the windshield quickly and it looks good as new.
Business response:
Thank you for the positive feedback Tony and for taking the time to leave a review. We appreciate the opportunity to help and look forward to serving you again in the future.
The worker Caleb is a GREAT EXCELLENT WORKER who did a wonderful worked on my car. He provided helpful information and was a professional on his job. Thank you again for being there in the front line providing services at these difficult times.
Business response:
Thank you so much for your kind words, Rever. We really appreciate you taking the time to share your experience with us.
Lee & Cates Glass has a 5 star rating with 1,004 reviews.
Lee & Cates Glass is closed now. It will open tomorrow at 8:00 a.m.