Life Storage - Charlotte

Kimberly Faulk 

on Google

a month ago

Last week I reserved a unit and scheduled an appointment to check it out on the same day. When my boyfriend and I came in, we were greeted by a friendly and knowledgeable gentleman. I can’t remember his name but he wore glasses and had short grey hair. He was a delight. He showed us the unit and helped us complete the storage rental process. He answered all of our questions and was very patient and helpful. We were very surprised when he told us that he’d just started working at that location. The storage unit is convenientl... read more

nun ya 

on Google

2 months ago

Since life storage took over from extra space, it is noticeably dirtier. Doors to 1st floor were propped open this past Friday and office was closed early afternoon for the new year holiday, I assume. Luckily I figured out how to close it. My stuff felt safe since I’m on a higher floor (need a code to go up). But I didn’t feel safe walking into an unsecured first floor. Outside pedestrian fence doors are unlocked/unsecured so any random person can walk in there. Also they don’t spray for bugs or spray regularly since we had ... read more

Brent Bates 

on Google

2 weeks ago

This storage facility changed ownership several times and raised our monthly rent by 45% with the last change of ownership. I found much better deals closer to our home and got twice as much space for less than I was originally paying monthly. Additionally, there is often trash outside & dirt inside. The elevators and entrance doors are frequently broken. Carts are rare to find. Several homeless people live there and parts of it smell like mothballs or moldy furniture. It has gone downhill over the years. 

Chloe Augusta 

on Google

a month ago

Great customer service but all of the moving carts are broken and hard to maneuver. V embarrassing crashing into the metal walls when I’m tryna hide the fact I’m a hoarder. Wish they worked so people wouldn’t have perceived me. the gate code to get into the building is long and tedious but does ensure a higher level of safety. Seemed to be some people living there but imma mind my business cuz the economy do be rough. 5 stars cuz no roaches, liminal space, lots of metal walls, motion activated lights to save the planet. 

Jacinta Johnson 

on Google

2 months ago

Extra storage bought out life storage and I got a rate hike of $74. I have been here for 8 months. I was told since it is month to month they can change at anytime.