This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Franklin, WI
About this business
Location details
6805 S 27th St, Franklin, WI, 53132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Wes and his team go above and beyond for their customers, as someone who rents a unit and doesn’t live in the area they have been so helpful in answering my questions and make sure any packages delivered get put safely in the unit . The place is well lit clean and there are multiple moving carts available for renters to use.
Business response:
We are grateful for your kind words about Wes and our team's helpful service with packages and questions. It means so much to us that we've been able to assist you effectively. Wes and the entire team take great pride in going above and beyond for all our customers, and we're delighted that our efforts to safely handle your package deliveries and promptly answer your questions have made a positive difference for you. We're also pleased to hear that you've found our facility to be well-lit and clean, and that the multiple mov... read more
If you need a storage facility, look no further! Wes was a huge help today, and I appreciate all he has helped with. Friendly and competent staff, great facilities, clean and well maintained.
Business response:
We genuinely admire your feedback! Thanks for recognizing Wes and our team. We're glad our clean facilities met your storage needs.
I’m not surprised with all the 5-star ratings. It was 15 min before closing and Wes was understanding and greatly helpful in assisting me in getting a larger storage unit last minute. Even though, he was probably ready to clock out and enjoy his Saturday evening. Definitely a lifesaver!!
Business response:
We are excited to hear Wes provided excellent last-minute assistance! His understanding and helpfulness truly make a difference.
Wes was phenomenal! We needed to add a person the our storage unit. We were there prior to the office opening, and Wes was prompt at opening the office, greeting us, and welcoming us in. He was very efficient at the process and went smoothly and quickly. Thank you Wes!
Business response:
Thank you for your wonderful feedback! Thrilled Wes provided prompt, efficient service adding someone to your unit. We appreciate you!
Wes was very helpful and took the time to make sure I selected the right unit that met our needs. Greatly appreciate his customer-centric approach and willingness to answer all of my questions.
Business response:
Thank you for your review! So glad Wes provided helpful, customer-centric service and found the perfect unit for your needs.
Wes was absolutely amazing! He helped us get a unit same day. He was so transparent and answered our hundreds of questions. Thank you so much for your help! Wes needs a raise!
Business response:
We are delighted to hear about your amazing experience with Wes! Thanks for sharing your feedback about his transparency and helpfulness.
I just want to say how wonderful Tina Herman is! She’s incredibly kind, helpful, and always goes out of her way to make sure everything runs smoothly. Every time I’ve interacted with her at the storage facility, she’s been friendly, professional, and genuinely caring. It really makes a difference to be greeted with a smile and treated with respect. Thank you, Tina, for being such a bright spot and making the whole experience so much better!
Business response:
We are delighted to hear about your wonderful experience with Tina Herman! Her kindness and professionalism truly make a difference.
Life storage is definitely a 5 plus star the facility! Wes Brown the manager was awesome. Went way beyond his duty to help me out. I needed to switch out my storage unit, wanted to downsize. He took the time to walk me around the facility to find one that works best for me. I have been storing my belongings for a little over three years there. By far the best interaction I’ve had in that time. Also want to shout out to his assistant, which, unfortunately I didn’t get her name. 👏 Very clean and safe., Great security to get ... read more
Business response:
We're pleased to hear about your positive experience at Extra Space Storage! Thank you for storing with us for over three years. We're glad Wes was able to assist you in finding a more suitable unit for downsizing and that he took the time to walk you around the facility. It's great to know that you find our facility clean, safe, and secure. We value your long-term business and look forward to continuing to serve your storage needs.
Great service!!!!!
Business response:
We're privileged to have provided great service! Thank you for your feedback.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 661 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.