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Store your belongings at Extra Space Storage on 5425 Katy Fwy Houston, TX today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facili... read more
5425 Katy Fwy, Houston, TX, 77007, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:30 a.m. to 6:00 p.m. | |
Tue | 9:30 a.m. to 6:00 p.m. | |
Wed | 9:30 a.m. to 6:00 p.m. | |
Thu | 9:30 a.m. to 6:00 p.m. | |
Fri | 9:30 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 5:30 p.m. | |
Sun | Closed |
Worst storage experience ever. As a woman I never felt safe entering the property alone and accessing my unit, particularly because the access doors into the storage area would never lock or close properly because the doors sustained damaged from being jammed open during break-ins and were never properly repaired. This facility has definitely gone downhill over the last two years, experiencing multiple break-ins and absolutely zero communication from the staff onsite about the break-ins. There were also ongoing issues with t... read more
Clean location. Brandon was extremely helpful during the process of reserving my storage unit. Very informative covering the details. He even checked availability for me for another unit in a different location. Process was easy and fast. I will write an update after my moving day about access and treatment over the next few months...
Great Service! Brandon and Paloma greeted me with a smile and was very helpful, courteous and professional. Nothing but grade a customer service. Location was clean and secure. I’d recommend anyone seeking storage services to stop by this location.
Absolutely disgusted with the lack of honesty and customer service from this facility. I paid for a climate controlled unit, they checked me in knowing the unit AC was broken. Had to argue and wait 2 hours to be accommodated at another facility with movers on their way. Was offered free month then they took that away due to higher cost at the new storage unit. She made me feel like I was a problem when the problem was the dishonesty and lack of customer service on their part. HIGHLY SUGGEST LOOKING ELSEWHERE!! I requested t... read more
Excellent customer service. It was a smooth leasing process. Prices online were accurate. Shout out to Tatiyana for her superb service. She was thorough with all the information necessary to rent a space, reviewed prices, and gave me a tour of a few units. In addition, she assisted me with determining which unit space will best meet my needs. Thank you for your help today!
Extra Space Storage has a 5 star rating with 156 reviews.
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.