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Extra Space Storage - Closed
- Self Storage
- Round Rock, TX
About this business
Store your belongings at Extra Space Storage on 506 E McNeil Rd Round Rock, TX today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more
Location details
506 E McNeil Rd, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Easy process and accessibility. Move in was smooth and easy. The manager Jessica helped a lot and was probably the main reason for choosing the location.
All of my possessions were stolen 3 days after move in I moved in and 3 days later I return and my lock was changed and my stuff was stolen. And they reacted as if it was a daily occurrence. No response what so ever.
Customer service was amazing The space was clean and in good condition
Not Access-Friendly I was disappointed to find that you have to move everything in over a huge lip at the entrance. No easy way to use a dolly for heavy items. Also, no way for a box truck to get down the 'roads' within the complex. Not very access-friendly. If I had known this, I would not have rented the space. No other complaints - customer service was very good.
Mason, the Associate Store Manager, was rude and deliberately unhelpful Just be prepared to encounter a very rude and unpleasant store manager. If it wasn't such an ordeal to move storage units I would do it based solely on my experience trying to communicate with this guy.
Appreciation I like to thank Mr. Lewis for his assistance in getting a storage unit for my vehicle. I had previously made an reservation, but unfortunately I had an family emergency. Mr. Lewis after researching and modifications to my old reservation, he was able to get me another space. I commend him for his outstanding customer service ( something the world is really lacking today). He took the time to listen to my needs and concerns, not just giving me prepared statements. Mr. Lewis continue to be an outstanding individua... read more
Fair price Fair price and easily located. Just need a little better numbering system
Budget Facility Onsite management is very friendly, quick & attentive. When I reserved the unit, I was not told that I needed a special type of lock and when I moved all of my belongings in, I was unable to lock the unit and the office was closed. I called customer service and they said that they would try to get ahold of someone to go assist me and that they would get back to me. Nobody ever got back to me so my belongings were left unlocked over night. They didn't reach out to me the following morning either. I had to call... read more
Great price, size for older storage units Great customer service but the latch on my unit is old and very trick to work. The attendants have been super helpful though and the price and size is perfect!
Frequently asked questions about Extra Space Storage - Closed
How is Extra Space Storage - Closed rated?
Extra Space Storage - Closed has a 4.3 star rating with 196 reviews.
When is Extra Space Storage - Closed open?
Extra Space Storage - Closed is closed now. It will open at 9:00 a.m.