Life Storage - San Antonio's cover image

This profile has been claimed by the business owner or representative.

Life Storage - San Antonio


About this business

Life Storage in San Antonio, TX near the Far West Side is a reliable storage facility that offers a variety of storage units in multiple sizes. Our friendly staff is always ready to assist you with your storage unit rental needs. We understand that moving can be stressful, which is why we offer affordable self-storage options to make your transition easier. Our convenient storage facility is equipped with surveillance monitoring systems to ensure the security of your personal and business storage items. The fenced and gated ... read more

Location details

12991 Potranco Rd, San Antonio, TX, 78253, United States

Get directions
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
5.086 reviews
Select a rating
Leah L's profile image
Leah L 
a month ago

Very impressed with the level of customer service. Typically when you fill out a form online and it says they will call you, the good rate is suddenly not available or the calls never stop from some call center far away. But this was different. No pressure on a sale, the caller was the same person I met later on site. He answered my questions, encouraged a site visit before signing up and he would honor the "online only flash sale" price. My visit started with a short wait outside while he helped another customer. Despit... read more

Shia Smith's profile image
Shia Smith 
3 months ago

Location of the storage was good and the staff was excellent. I downsized from a 10x30 to a 10x15. The larger storage was paid for until the end of the month. I paid for the smaller unit for the month and I cleared out the larger storage by 11 April. After clearing me Life Storage did not pro rate. Life Storage does not and did not pro rate the additional time until the 30th. Meanwhile they can rent out the space as soon as they clear and collect the remainder of the month from a new tenant. In my opinion, that is a bus... read more

Tamara Jordan's profile image
Tamara Jordan 
2 months ago

We needed storage in the area to declutter during our remodel. Tim explained the different units available and walked us around the facility to see the units to ensure it fit our needs. He explained the lease, incentives, process, hours, and entry thoroughly. It's awesome to receive that level of customer service in these times. He showed he really cared. As a realtor, I'd definitely recommend this storage facility to my transitioning clients. 

marc schilling's profile image
marc schilling 
5 months ago

Worst place to rent a unit. I have over 12 storage units. I run a small business. Worst one of all of them. Pricing is horrendous after they snag you with their free reduced rate. Read all the fine print and ask them when the price will change. Ask them what is the full rate of the unit, that's what you will be paying after 3 months, guaranteed! Also, back elevator never works. Carts are never around. And if they leave them all on the third floor, and your unit is on the first or second, you don't have access to go check. J... read more

Ron Phillips's profile image
Ron Phillips 
2 months ago

Nice facility, location and area. Don't get fooled by the low price to move in bc, it will triple or more in price shortly after move in, about the time you are comfortable leaving your possessions there they will seriously Jack up the price. 5x10 unit went from a little less than$40 to $99 without enough time to find s place that prices their units reasonably and consistent. Go somewhere else. 

View all google reviews

Frequently asked questions about Life Storage - San Antonio

How is Life Storage - San Antonio rated?

Life Storage - San Antonio has a 5 star rating with 86 reviews. 

When is Life Storage - San Antonio open?

Life Storage - San Antonio is open now. It will close at 6:00 p.m.