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Discover expert mental health care at LifeStance in Chicago, Illinois. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples thera... read more
500 N Michigan Ave, Suite 1400, Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The therapist I saw through LifeStance was great. I have no complaints on her. However, the admin experience with LifeStance is absolutely horrendous. They took over 8 months to file claims to my insurance because they would repeatedly submit them wrong. Additionally their communication is terrible. I would continuously have to follow up with them instead of receiving updates. If I didn’t push them as much as I did I’m certain insurance wouldn’t have paid what they did. It was the biggest headache trying to get in contact wi... read more
LifeStance Health has provided me with care that I value, but my overall experience has been overshadowed by significant administrative challenges that need attention. While the providers themselves are excellent, the operational inefficiencies have caused unnecessary stress, especially as someone seeking support for mental health. What Worked Well The staff, particularly Paul, took the time to address my concerns when I finally reached someone. He explained the reasons behind some of the issues I encountered, and I appreci... read more
The counseling services we have received there weren't terrible. Like any agency they go down the wildly crazy path of everything is "violence" and everything has to be "safe". After pushing through that and calming our counselor down. We attended many sessions. Overall I wouldn't complain about that experience. That being said. We scheduled our son an appointment there. They ended up (somehow) scheduling his session about 3 hours away from where we live. Obviously he couldn't make that appointment and didn't realize ... read more
Horrible therapists. They also charged me $120 without my consent. I had to follow up multiple times to make sure they submit a claim with my insurance provider. They finally submitted a claim and it was fully paid by my insurance for $120. LifeStance still has not refunded me for the unauthorized charge of $120 on my credit card even after multiple attempts to follow up with the billing team. The billing team is also impossible to get a hold of. They do not answer emails, phone calls, and hardly ever respond to the patient ... read more
LifeStance health has improved my life tremendously. The scheduling center is very friendly and helpful. They helped me choose a doctor based on my needs. Their patient portal is easy to use and I can message my doctor whenever it’s necessary.
LifeStance Therapists & Psychiatrists has a 4.9 star rating with 47 reviews.
LifeStance Therapists & Psychiatrists is closed now. It will open tomorrow at 9:00 a.m.