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LifeStance Therapists & Psychiatrists

4.9

About this business

Discover expert mental health care at LifeStance in Willoughby Hills, Ohio. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples ... read more

Location details

34900 Chardon Rd, Suite 200, Building #1, Willoughby Hills, OH, 44094, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9186 reviews
Jon Katz's profile image
Jon Katz 
a week ago

I thought I canceled my appointment with 24 hours notice. I asked the provider, Phil Flauto, to please call me back to confirm cancelation and did not hear anything. I was charged a $75 no-show fee automatically billed to my credit card. Addendum: I was told that 48 hrs notice is required. I still don't understand why nobody returned my call to tell me this. I would have just gone to the appointment and paid my $10 copay and then told the provider I had no intention of returning. You need much better communication. 

Ashley D'Arcangelo's profile image
Ashley D'Arcangelo 
4 months ago

I have been a patient of theirs almost a year now and I have a lot I would like to say regarding my experience. But unfortunately it is too many characters for a Google review. Initially it looked like a wonderful company with a easy-to-use interface and a lot of providers to choose from. Looked shiny and professional and like I could find a real network to better my whole family's mental health. The website is honestly good for nothing except making billing you easy. This is a private equity company which means money is the... read more

william nelson's profile image
william nelson 
a month ago

DR James is the best. He actually cares. That is a quality, in my opinion, our health system is losing. Doctor's like him are rare in my experience, and I'm a professional emergency room patient. A joke, Dr James would laugh with you instead of at you. 

Diane Scartz's profile image
Diane Scartz 
2 months ago

Kelly Brown has been great to work with…helpful, compassionate and understanding Telahealth appointments are easy to access via their Ste. Great experience! 

Jessica Brown's profile image
Jessica Brown 
2 months ago

I’ve been using LifeStance for my psychiatry therapy for years, since they were PsychBC. I have had two different psychiatrists (one left the practice a couple years ago and gave the option to transfer, but the practice never called me back to schedule). The only issue I had was for marriage counseling, I was given some conflicting information on how to get both me and my husband in VSee. We got it eventually, but it took away half the appointment. 

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Frequently asked questions about LifeStance Therapists & Psychiatrists

How is LifeStance Therapists & Psychiatrists rated?

LifeStance Therapists & Psychiatrists has a 4.9 star rating with 186 reviews. 

When is LifeStance Therapists & Psychiatrists open?

LifeStance Therapists & Psychiatrists is open now. It will close at 6:00 p.m.