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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Concord, NC
About this business
Discover expert mental health care at LifeStance in Concord, North Carolina. Choose between convenient online or in-person counseling, therapy, psychiatry and medication management. Our dedicated team of licensed therapists, counselors, psychologists, psychiatrists, and psychiatric nurse practitioners specializes in addressing depression, anxiety, stress, ADHD, trauma, PTSD and grief as well as bipolar disorder, schizophrenia, OCD, eating disorders, addiction, substance abuse and more. We provide individual therapy, couples... read more
Location details
925 Bradley St, Concord, NC, 28025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The operations of this facility is horrendous! It is unacceptable that patients, particularly those receiving psychiatric care and who are insured, are required to jump through hoops just to obtain basic support for appointment or billing issues. As of recently, regardless if you have an appointment or not, they will not provide a link to your doctor (telehealth) until a credit card is placed on file. This is in my view, ethically questionable for the simple fact that, if payment is required in advance, there must be a cle... read more
The therapy team is great - the admin side needs work I should be able to schedule an ongoing appointment online Instead I have to call in each time even if the therapist cancels their end I still cant reschedule from my end without having to call in.
Ms Tiffany made this easy breezy! Like she read the room and rolled out the comfort. Next thing I know I done told her my dog name lol.
Absolutely terrible!! Billing department is the worse! Constantly charging our card for anything and everything, including the last straw? $239 for an appointment our daughter had yesterday! Insurance has always covered it, and now it's this high! Oh! And the best part?! Our daughter turned 18 and they instantly locked us out of her account so we can't even go in and remove the card or make changes or even call and ask anyone for help!! Would give 0 stars if I could!!
Pleasant experience, do not regret and have recommended. Enjoyed it and it is remote friendly for those who are unable or need the option to meet off-site.
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.7 star rating with 208 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is closed now. It will open tomorrow at 9:00 a.m.