LifeStance Therapists & Psychiatrists

Elizabeth 

on Google

4 months ago

I've been with lifestance for about four years almost five. My therapist are wonderful, Tiffany,Melissa,Anna and also, the front desk Star she's amazing. My only problem is the billing department. I've been trying to get this issue Resolved since November fifteen, not only its into another year later, and I'm still calling trying to speak to manager or supervisor in billing, which I was always told no one was available. I was also told a supervisor manager would call me back never did until last week. The issue hasn't been ... read more

Susan C 

on Google

8 months ago

My husband is a patient here. I am, at this moment so outraged that he/we have been attempting to reach his physician for one week to refill a prescription prior to leaving town. He left multiple messages requests through their portal which were never responded to. Our pharmacy has also made multiple requests. The phone # listed for this practice is answered elsewhere in the USA & that call got us nowhere. This is far from okay!!!!!! 

Charles Sultzman 

on Google

4 months ago

I’m doing very well but asked for some adjustments in my medications. Tiffany was able to make these adjustments and was helpful in explaining in detail what effects the medications are intended produce and the effects my requested changes. 

Sarah Cantrell 

on Google

9 months ago

The operations of this facility is horrendous! It is unacceptable that patients, particularly those receiving psychiatric care and who are insured, are required to jump through hoops just to obtain basic support for appointment or billing issues. As of recently, regardless if you have an appointment or not, they will not provide a link to your doctor (telehealth) until a credit card is placed on file. This is in my view, ethically questionable for the simple fact that, if payment is required in advance, there must be a cle... read more

MadHouse Artist 

on Google

9 months ago

The therapy team is great - the admin side needs work I should be able to schedule an ongoing appointment online Instead I have to call in each time even if the therapist cancels their end I still cant reschedule from my end without having to call in.