LifeStance Therapists & Psychiatrists

Hayley Rosenberg 

on Google

5 months ago

I had an urgent situation come up and waited a week for my first appointment with RACHEL KIGANO (not by request). After filling out a million forms and being threatened with a time line of having to have all of these things done including paying my co-pay. I was in the waiting room for my 1 pm appointment and Rachel messaged me saying she needs to cancel and that I will need to reschedule. After calling to get my money back from my co-pay I asked "had I canceled 10 minutes before, I would be charged a $150 fee correct?" and ... read more

Miriam S. 

on Google

3 weeks ago

Excellent experience after 2 appointments. Also the patient portal is easy to use to request records and share prior documents. 

AKilfoy 

on Google

3 weeks ago

My review of three stars has everything to do with the management, communication, billing and all things related to this company, other than meeting with my therapist. Life stance is the epitome of corporate healthcare and the navigational red tape involved is quite a headache. 

Jackie Banks 

on Google

6 months ago

The therapist (Rachel Kigano) never showed for the video appointment. I spent much time planning, scheduling and preparing (new patient orientation, questionnaires) for this appt. The North CA regional was not able to assist. I asked for a refund of my copay. I will not work with LifeStance again. 

Fatima Salad 

on Google

8 months ago

I recently had a consultation with Kiara Garcia and unfortunately, it was a very poor experience. From the start, the therapist seemed disinterested and unengaged. She asked a lot of questions that were already covered in the intake form, which made the session feel redundant and impersonal. What stood out most was the lack of empathy. I didn’t feel heard or understood, and her demeanor gave the impression that she didn’t want to be there. Instead of offering support or exploring my concerns, she dismissed my need for thera... read more