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LifeStance Therapists & Psychiatrists
- Counseling & Mental Health
- Peoria, IL
About this business
Location details
5901 N Prospect Rd, Suite 201A, Peoria, IL, 61614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:30 p.m. | |
| Tue | 7:00 a.m. to 9:30 p.m. | |
| Wed | 7:00 a.m. to 9:30 p.m. | |
| Thu | 7:00 a.m. to 9:30 p.m. | |
| Fri | 7:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 3:00 p.m. |
I've been seeing Dr. Tara Livingston for a few years now and she's genuinely the best psychiatrist I've ever had. I had a really bad experience with my last psychiatrist so I was really reluctant to see a new one, but Dr. Livingston has renewed my trust in psychiatrists. I usually do online appointments through video call which is extremely convenient but it is required you see them in person at least once a year. The times I've been in the office were lovely as well. They have pride flags around the waiting room and the rec... read more
I should have listened to the reviews about billing before signing my daughter up for therapy here. Therapist was great, the charges are INSANE!! $100 cancelation fee. So I closed my daughters account to go else where. I cannot help when a child is sick in less than 48 hours of her appointment. Once I closed my account, I received an email about me owing more money to them- even though I canceled all future appointments. Beyond ridiculous.
Their computer system drops appointments. Twice I showed up just to be booked over/not booked at all. Plus I have had false charges to my account twice. Then when I expressed my frustration (politely and patiently), my therapist dropped me over “scheduling issues.”
This is not a review for their providers but rather their billing. I was overbilled, followed their process for disputing it, and ultimately had to dispute charges on my card to get that money back. It was 2 months of waiting and headaches. I spent hours going back and forth with their finance department. The experience was bad enough, I decided to switch providers as I couldn't keep dealing with that. Months later, I'm now receiving new bills and having to fight with their finance department all over again. The provider I ... read more
My daughter has been seeing Ranu. By the 3rd visit it was clear that she was not a suitable fit for my daughter or anyone in my opinion. She started the conversation with "you do know I'm part-time right". Then she preceeded to tell my daughter she needs to stop faking. She basically told us she cant help then she pulled her medication information and told her that her medication specialist can't do anything more for her either. She asked if she could speak to her privately and then brought me back in to say my daughter told... read more
Frequently asked questions about LifeStance Therapists & Psychiatrists
How is LifeStance Therapists & Psychiatrists rated?
LifeStance Therapists & Psychiatrists has a 4.6 star rating with 151 reviews.
When is LifeStance Therapists & Psychiatrists open?
LifeStance Therapists & Psychiatrists is open now. It will close at 9:30 p.m.